Cannot set default paper size

[johnf]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

On a Windows XP computer I have problems with non
printable areas at the top and bottom of printouts to an
HP Laserjet 4 plus using Micrsoft Word 97. I have set the
default paper sizes to A4 in the Control Panel, Printers
area and the default paper size in Word is A4 but in Word
when I go to File, Print and check the properties of the
HP printer I go back to Letter size paper at the start of
a new session. I do not have a problem with the printing
on the computers running Windows 98 but this is causing a
large non printable area at the top and bottom of the
pages printed on the Windows XP machine.

Can anyone help?

Thanks

 

[Guest]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

"JohnF" <anonymous@discussions.microsoft.com> wrote in message
news:61c101c42e16$0669ed20$a501280a@phx.gbl...
> On a Windows XP computer I have problems with non
> printable areas at the top and bottom of printouts to an
> HP Laserjet 4 plus using Micrsoft Word 97. I have set the
> default paper sizes to A4 in the Control Panel, Printers
> area and the default paper size in Word is A4 but in Word
> when I go to File, Print and check the properties of the
> HP printer I go back to Letter size paper at the start of
> a new session. I do not have a problem with the printing
> on the computers running Windows 98 but this is causing a
> large non printable area at the top and bottom of the
> pages printed on the Windows XP machine.
>
> Can anyone help?
>
> Thanks
>

Do you have administrator rights over the printer in question? Non-
administrators can only manage documents and print. They cannot
change settings permanently.

--
Earl F. Parrish