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Games for windows live not starting

Last response: in Video Games
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April 10, 2012 7:18:35 AM

Whenever i try to launch Games for Windows live Marketplace it loads for a few seconds then nothing happens. The main issue though is i bought Gotham City Imposters a few days ago and it doesnt even start up the mouse gets a loading symbal next to it for 5-6 seconds then goes away and nothing happens.

I tried this

- Uninstall and Reinstall the following programs in order:

+ Games for Windows Marketplace

+ .Net Framework 3.5 and 4.0 and the redistributables

+ Windows Live Sign in assistant

+ MSN Messenger

+ Then the game...

But i stopped when windows live did the same thing.... i disabled all of my security items and it still didnt work.


Here is the event log:
Log Name: Application
Source: Application Error
Date: 4/10/2012 2:10:08 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: FattyPatty-PC
Description:
Faulting application name: GFWLClient.exe, version: 3.5.50.0, time stamp: 0x4d93c2a6
Faulting module name: KERNELBASE.dll, version: 6.1.7601.17651, time stamp: 0x4e211319
Exception code: 0xe0434352
Fault offset: 0x0000b9bc
Faulting process id: 0x13a0
Faulting application start time: 0x01cd16e8f5309973
Faulting application path: D:\Program Files (x86)\Microsoft Games for Windows - LIVE\Client\GFWLClient.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: 33dfdab5-82dc-11e1-ad80-5404a64b8896
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-04-10T07:10:08.000000000Z" />
<EventRecordID>9228</EventRecordID>
<Channel>Application</Channel>
<Computer>FattyPatty-PC</Computer>
<Security />
</System>
<EventData>
<Data>GFWLClient.exe</Data>
<Data>3.5.50.0</Data>
<Data>4d93c2a6</Data>
<Data>KERNELBASE.dll</Data>
<Data>6.1.7601.17651</Data>
<Data>4e211319</Data>
<Data>e0434352</Data>
<Data>0000b9bc</Data>
<Data>13a0</Data>
<Data>01cd16e8f5309973</Data>
<Data>D:\Program Files (x86)\Microsoft Games for Windows - LIVE\Client\GFWLClient.exe</Data>
<Data>C:\Windows\syswow64\KERNELBASE.dll</Data>
<Data>33dfdab5-82dc-11e1-ad80-5404a64b8896</Data>
</EventData>
</Event>
April 10, 2012 8:12:42 PM

I have a similar problem with Age of Empires III. You might try to visit there web site and see if anybody else has the same problem. It has to do with some kind of compatibilty issue.

You can try to boot with out any addons then try running as administrator and try running with out your antivirus. But try there web site first and see what is going on.

If this problem is happening to you then probley you are not alone. Good luck
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April 11, 2012 7:18:08 AM

DM186 said:
I have a similar problem with Age of Empires III. You might try to visit there web site and see if anybody else has the same problem. It has to do with some kind of compatibilty issue.

You can try to boot with out any addons then try running as administrator and try running with out your antivirus. But try there web site first and see what is going on.

If this problem is happening to you then probley you are not alone. Good luck
i've had a thread on their website for the past couple of days but so far no answers
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April 11, 2012 9:16:05 PM

FattyPatty said:
i've had a thread on their website for the past couple of days but so far no answers


Yeah Same here. When I install my game it loads up just fine and it lets me know that it loaded ok. Then when I click on it, it looks like it is loading then after about 20 to 30 seconds it stops.

I have tried eveything you have and more. Now when I try loading it on my dell insprion with a i3 560 CPU with win 7 64bit. When I hit play it loads up and I can play it but the problem I have.

It is the worst lag I have ever seen. I will play for about 20 seconds then it will freeze for about 10 seconds then start to move like nothing ever happened then it would freeze again.

I don't know what the compatible issue is with it both win 7 64bit one has the 550 ti's and the other i3 has a GT 430. I will keep looking and I if I find anything I will let you know. Good luck to you.
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April 12, 2012 9:28:31 PM

DM186 said:
Yeah Same here. When I install my game it loads up just fine and it lets me know that it loaded ok. Then when I click on it, it looks like it is loading then after about 20 to 30 seconds it stops.

I have tried eveything you have and more. Now when I try loading it on my dell insprion with a i3 560 CPU with win 7 64bit. When I hit play it loads up and I can play it but the problem I have.

It is the worst lag I have ever seen. I will play for about 20 seconds then it will freeze for about 10 seconds then start to move like nothing ever happened then it would freeze again.

I don't know what the compatible issue is with it both win 7 64bit one has the 550 ti's and the other i3 has a GT 430. I will keep looking and I if I find anything I will let you know. Good luck to you.
Alright i reinstalled windows this morning CST and installing imposters GFWL starts up without issues i will get back if i can run Gotham city imposters
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April 12, 2012 11:11:55 PM

FattyPatty said:
Alright i reinstalled windows this morning CST and installing imposters GFWL starts up without issues i will get back if i can run Gotham city imposters


I hope that is your fix and good luck my fingers are crossed.
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April 12, 2012 11:33:07 PM

DM186 said:
I hope that is your fix and good luck my fingers are crossed.
Works jsut fine all my problems are fixed
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April 12, 2012 11:45:09 PM

That is some good news pat your self on your back and hats off to you for your fix. I am glad it has worked for you.
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April 17, 2012 1:08:32 AM

Best answer selected by FattyPatty.
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July 5, 2012 6:56:41 PM

Guys here is the solution .. ------

Just got this after destroying my mind everywhere ..
I have a doubt and I was right... its Visual c++ redistributable problem.

SOLUTION -----------------------------------

If you have a Win 8 RP x64 or any x64 version ... just download the visual c++ re.. 2010 form ms site or for full package, from softpedia..(4.8 mb) only... install it and run the game and then check.. it will work.. ;) 
And thank me later.

:bounce: 
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July 5, 2012 7:13:19 PM

I had already tried that, this is a old thread though my solution was reinstalling my windows 7 which i needed to do anyways.


... As i said earlier in the thread
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July 6, 2012 11:21:20 AM

This topic has been closed by Mousemonkey
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