Reinstallation of Canon MPC 200 All-In-One

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

After successfully removing my multifunction USB Printer and Printer Software because I keep getting "The print job failed to complete", and "Unable to communicate with the device", message. Now I am trying to reinstall my Canon SmartBase MPC 200 but when I plug the USB cable in as prompted, the "Found New Hardware Wizard" does not appear and I am unable to proceed further.

Can anybody help please?

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

By "successfully removing", I hope you mean that you followed an uninstall
sequence rather than just deleting the printer drivers. If not you may have
extra entries left in the registry that may prevent a successful reinstall.

"Brixey" <bandj3885(removethis)@aol.com> wrote in message
news3836F7E-FC28-47F7-8B73-EE2A8E0039B1@microsoft.com...
> After successfully removing my multifunction USB Printer and Printer
Software because I keep getting "The print job failed to complete", and
"Unable to communicate with the device", message. Now I am trying to
reinstall my Canon SmartBase MPC 200 but when I plug the USB cable in as
prompted, the "Found New Hardware Wizard" does not appear and I am unable to
proceed further.
>
> Can anybody help please?

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

I followed Bruce Sanderson's excellent advice and went through a step-by-step sequence.

I realise my last posting probably gave the impression I am a complete novice. In fact I have been in IT for a number of years, dealing, firstly with DOS problems, then Windows 3.1, then Windows 95 and Windows 98. I have had XP for a week, so, I admit to knowing very little about this particular product, but I will know very much more about it before I am finished. I will learn from advice received from where ever I can get it.