HP 710C and Win XP

[Guest]

Archived from groups: comp.periphs.printers,microsoft.public.windowsxp.print_fax (More info?)

I've had difficulties helping a friend set up her HP 710C on a Windows XP
box. (It worked on the previous Win XP box.)

She couldn't get the printer to install.

Then I helped her install it, following the instructions at the HP site
entitled "HP Deskjet Printers - Installing the Printer with the Driver
Included in Microsoft(R) Windows XP". This time, the installation
completed.

There are two problems, however:

(1) The printer prints junk (the kind where there's a communication
problem---pages of junk characters).
(2) The system keeps recognizing new hardware and asking if she wants to
install it.

Any suggestions?

 

[Guest]

Archived from groups: comp.periphs.printers,microsoft.public.windowsxp.print_fax (More info?)

Do a complete uninstall and reinstall as per:
http://www.coribright.com/Windows/Article%20One.htm

It's telling you the printer did not install correctly.
--
Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com

"sinister" <sinister@nospam.invalid> wrote in message
news:k%Vnc.59646$sK3.17544@nwrddc03.gnilink.net...
> I've had difficulties helping a friend set up her HP 710C on a Windows XP
> box. (It worked on the previous Win XP box.)
>
> She couldn't get the printer to install.
>
> Then I helped her install it, following the instructions at the HP site
> entitled "HP Deskjet Printers - Installing the Printer with the Driver
> Included in Microsoft(R) Windows XP". This time, the installation
> completed.
>
> There are two problems, however:
>
> (1) The printer prints junk (the kind where there's a communication
> problem---pages of junk characters).
> (2) The system keeps recognizing new hardware and asking if she wants to
> install it.
>
> Any suggestions?
>
>

 

[Guest]

Archived from groups: comp.periphs.printers,microsoft.public.windowsxp.print_fax (More info?)

"Cari (MS MVP)" <Newsgroups1@coribright.com> wrote in message
news:%23TWmvRwNEHA.892@TK2MSFTNGP09.phx.gbl...
> Do a complete uninstall and reinstall as per:
> http://www.coribright.com/Windows/Article%20One.htm

Thanks; I'll try that.

Aside: note that for this particular printer there is no separate driver
for XP (which is assumed in the link you posted); there's only the driver
supplied with XP.

>
> It's telling you the printer did not install correctly.
> --
> Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
> www.coribright.com
>
> "sinister" <sinister@nospam.invalid> wrote in message
> news:k%Vnc.59646$sK3.17544@nwrddc03.gnilink.net...
> > I've had difficulties helping a friend set up her HP 710C on a Windows
XP
> > box. (It worked on the previous Win XP box.)
> >
> > She couldn't get the printer to install.
> >
> > Then I helped her install it, following the instructions at the HP site
> > entitled "HP Deskjet Printers - Installing the Printer with the Driver
> > Included in Microsoft(R) Windows XP". This time, the installation
> > completed.
> >
> > There are two problems, however:
> >
> > (1) The printer prints junk (the kind where there's a communication
> > problem---pages of junk characters).
> > (2) The system keeps recognizing new hardware and asking if she wants to
> > install it.
> >
> > Any suggestions?
> >
> >
>
>

 

[Guest]

Archived from groups: comp.periphs.printers,microsoft.public.windowsxp.print_fax (More info?)

You can try Windows2000 drivers if they have them at the HP website. They
also usually work.
--
Cari
MS-MVP Windows Technologies - Printing/Imaging/Hardware
www.coribright.com
"sinister" <sinister@nospam.invalid> wrote in message
news:Um1oc.61411$sK3.5889@nwrddc03.gnilink.net...
>
> "Cari (MS MVP)" <Newsgroups1@coribright.com> wrote in message
> news:%23TWmvRwNEHA.892@TK2MSFTNGP09.phx.gbl...
>> Do a complete uninstall and reinstall as per:
>> http://www.coribright.com/Windows/Article%20One.htm
>
> Thanks; I'll try that.
>
> Aside: note that for this particular printer there is no separate driver
> for XP (which is assumed in the link you posted); there's only the driver
> supplied with XP.
>
>>
>> It's telling you the printer did not install correctly.
>> --
>> Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
>> www.coribright.com
>>
>> "sinister" <sinister@nospam.invalid> wrote in message
>> news:k%Vnc.59646$sK3.17544@nwrddc03.gnilink.net...
>> > I've had difficulties helping a friend set up her HP 710C on a Windows
> XP
>> > box. (It worked on the previous Win XP box.)
>> >
>> > She couldn't get the printer to install.
>> >
>> > Then I helped her install it, following the instructions at the HP site
>> > entitled "HP Deskjet Printers - Installing the Printer with the Driver
>> > Included in Microsoft(R) Windows XP". This time, the installation
>> > completed.
>> >
>> > There are two problems, however:
>> >
>> > (1) The printer prints junk (the kind where there's a communication
>> > problem---pages of junk characters).
>> > (2) The system keeps recognizing new hardware and asking if she wants
>> > to
>> > install it.
>> >
>> > Any suggestions?
>> >
>> >
>>
>>
>
>

 

[Guest]

Archived from groups: comp.periphs.printers,microsoft.public.windowsxp.print_fax (More info?)

In article <Obol4W4NEHA.3052@TK2MSFTNGP12.phx.gbl>, Newsgroups1
@coribright.com says...
> You can try Windows2000 drivers if they have them at the HP website. They
> also usually work.

There are no Win2K drivers either. The 7xx series were discontinued
before Win2K or XP came out. Worse, the 7xx series are host-based and use
a completely different command set than other HP printers, so you can't
substitute a newer printer's driver.

--
If there is a no_junk in my address, please REMOVE it before replying!
All junk mail senders will be prosecuted to the fullest extent of the
law!!
http://home.att.net/~andyross