Printer problem

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

I'm not sure why you have installed the IPX protocol, Windows XP only needs
TCP/IP and mixing and matching protocols is never a good idea.

Is this printer a local printer or a networked one?

Have you downloaded and installed all the Critical Updates from the Windows
Update site... is your antivirus software up to date and have you run a
complete scan?
--
Cari
MS-MVP Windows Technologies - Printing/Imaging/Hardware
www.coribright.com
"Kathy" <anonymous@discussions.microsoft.com> wrote in message
news:c67701c438ba$4e5089b0$a001280a@phx.gbl...
>I can't print on line or off. I have HP 2210. Faxing not
> set up. I tried all advice in the printer, trouble
> shooter/tool box. Usually solves any problem. It is set
> for off line printing. I may have clicked this by
> mistake. I can't find the solution to set it back. I
> have windows XP. It was working fine earlier. I tried
> Enable file & prit sharing IPX/SPX protocol. Froze after
> clicking add. Ended program. I do have Norton System
> works 2004. Not showing a virus. I do not know how to
> download the patch listed for XP users posted on Symantec
> last week. I dont know if this worm could be causing my
> problems. Every time I print get failed to print error.
> Can someone offer advice?
>
> Thanks,
> Kathy