Microsoft_security_patch_install

az0000000

Distinguished
May 12, 2004
13
0
18,510
Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Hi.
I use Printer Canon i560
A strange problem appeared recently.
My printer one day refused to do any kind of printing activities from any window application including notepad. Worst than that, it isn’t able to even print a test page. I checked absolutely all settings and wires. I reinstalled all printer drivers from zero. Nothing helped.
Now the most interesting part comes: I can easily do all printer maintenance jobs, which means computer, can freely communicate with printer.
So I am completely puzzled… Computer easily communicates with printer to do all maintenance operations but it isn’t able to even print a test page…?
How can that be possible?
Windows application’s behaviour when trying to print is like there isn’t any printer installed or like there is configuration problem in the printer.
Recently because of W32.Sasser.Worm I installed a fresh patch from Microsoft, which is here: http://www.microsoft.com/technet/security/bulletin/MS04-011.mspx
I think the problem is about this recent Microsoft patch installation, cause I noticed that some of my friends started having same problem just after he installed the same patch, and they actually use other printer brands.
Note: I installed printer on other machine that doesn’t have patch installed and printer works fine on that machine.
I want to mention that even if I try to print to a network printer that is installed on a machine which doesn’t have patch installed I still get same think. My computer simply refuses to do any printing activity locally or through network (as does computer of some of my friends that have patch installed) and I am pretty sure that it is all about that patch, after I installed it something went wrong in my operating system, and if I am wrong give me please and advice on that.
Also, since patch installation, on 2 machines already, Windows Media Player can’t detect my CD-RW.
So after all I don’t want to affirm something sure, cause I still have doubts about the reason of all this problems, but 1 think is sure, problems appear on those machines on which I install that security patch.
Tanks a lot!
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

az0000000 wrote:
> Hi.
> I use Printer Canon i560
> A strange problem appeared recently.
> My printer one day refused to do any kind of printing activities from
> any window application including notepad. Worst than that, it isn’t
> able to even print a test page. I checked absolutely all settings and
> wires. I reinstalled all printer drivers from zero. Nothing helped.
> Now the most interesting part comes: I can easily do all printer
> maintenance jobs, which means computer, can freely communicate with
> printer.
> So I am completely puzzled… Computer easily communicates with
> printer to do all maintenance operations but it isn’t able to even
> print a test page…?
> How can that be possible?
> Windows application’s behaviour when trying to print is like there
> isn’t any printer installed or like there is configuration problem
> in the printer.
> Recently because of W32.Sasser.Worm I installed a fresh patch from
> Microsoft, which is here:
> http://www.microsoft.com/technet/security/bulletin/MS04-011.mspx
> I think the problem is about this recent Microsoft patch
> installation, cause I noticed that some of my friends started having
> same problem just after he installed the same patch, and they
> actually use other printer brands.
> Note: I installed printer on other machine that doesn’t have patch
> installed and printer works fine on that machine.
> I want to mention that even if I try to print to a network printer
> that is installed on a machine which doesn’t have patch installed I
> still get same think. My computer simply refuses to do any printing
> activity locally or through network (as does computer of some of my
> friends that have patch installed) and I am pretty sure that it is
> all about that patch, after I installed it something went wrong in my
> operating system, and if I am wrong give me please and advice on
> that. Also, since patch installation, on 2 machines already, Windows
> Media Player can’t detect my CD-RW.
> So after all I don’t want to affirm something sure, cause I still
> have doubts about the reason of all this problems, but 1 think is
> sure, problems appear on those machines on which I install that
> security patch.
> Tanks a lot!

You have been answered in general, help and support, hardware and newusers,
IOW please do not multi-post. If you really must, cross-post to 2 or 3
*pertinent* groups at the very most. Otherwise it is very annoying to those
of us who monitor more than one group.
 

az0000000

Distinguished
May 12, 2004
13
0
18,510
Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

I am sorry Cerridwen, but even o looked carefully to topics you mentioned I did not find an answer to my problem, or a reply to my post that would help me solve the issue.
Now I am totally sure that the problem is about patch installation cause after uninstalling the patch and restarting computer I had printer working just fine. Than out of curiosity i installed the patch again, but this time I installed I bit newer one as some people advised me to have my problem solved by installing the latest version. So i did install the one from May 4, 2004, and after restarting my computer I noticed my printer not working again.
Please tell me if there is a place where latest version of the patch that wouldn't block my printer is placed, or could you please direct me to the place on this forum where answers to my post are.
Tanx a lot in advance!
Best regards,