spoolsv.exe problem

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

See:
http://support.microsoft.com/default.aspx?scid=kb;en-us;324757
--
Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com

"Cheryle" <che.librojo@autoliv.com.ph> wrote in message
news:10fe901c4413d$d437be50$a301280a@phx.gbl...
> Help!
>
> For the past 2 years I've been using HP Deskjet 1125C for
> my Windows XP based comp.
>
> Last week it suddenly "hang" and it shows error "Spooler
> SubSystem App has encountered a problem and needs to
> close. We are sorry for the inconvenience." In the
> technical information it shows I have problem in the
> following files:
> C:\DOCUME~1Ronald\LOCALS~\Temp\WERC.tmp.dir00
> \spoolsv.exe.mdmp and C:\DOCUME~1\Ronald\LOCALS~1
> \Temp\WERC.tmp.dir00\appcompat.txt
>
> I uninstall and re-install the printer driver but it
> still didn't work.
>
> I browse the internet to find a solution and it says that
> I should remove all the drivers in the printer and faxes
> tab.
>
> But it still didn't work. I tried to find an update for
> the printer driver but I couldn't find it.
>
> Please do help!