Privilege issue with HP Deskjet printer

charly

Distinguished
Jan 10, 2004
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Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

My Hp deskjet 3550 works fine under a XP user account with administrator's privilege. However under a limited user account, the device status box does not appear on screen while printing. Moreover the user's guide and the
3500 printer assistant are not accessible, although appearing in the list of programs, the corresponding windows
remaining blank on screen.

According to HP, the issue could be due to the permissions and policies set on the
partition.
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Is this XP Home or XP Pro? Is Norton Antivirus software installed on the
PC?
--
Cari
MS-MVP Windows Technologies - Printing/Imaging/Hardware
www.coribright.com

"Charly" <anonymous@discussions.microsoft.com> wrote in message
news:D1040FE9-C58B-4DEF-8088-CBBF638AC4B0@microsoft.com...
> My Hp deskjet 3550 works fine under a XP user account with administrator's
> privilege. However under a limited user account, the device status box
> does not appear on screen while printing. Moreover the user's guide and
> the
> 3500 printer assistant are not accessible, although appearing in the list
> of programs, the corresponding windows
> remaining blank on screen.
>
> According to HP, the issue could be due to the permissions and policies
> set on the
> partition.
 
G

Guest

Guest
Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

The problem with the Limited Account not printing is usually seen in XP
Home, but try:

a) Going to the Control Panel, click on Printers & Faxes and right click on
the Printer..... in the Advanced tab, click on Print Direct to Printer
instead of the default, Print using Print Spooler.

--
Cari
MS-MVP Windows Technologies - Printing/Imaging/Hardware
www.coribright.com

"Charly" <anonymous@discussions.microsoft.com> wrote in message
news:6AA47926-5B8C-47F6-B1B0-8F8B551F224F@microsoft.com...
> Cari,
>
> this is XP Pro and Norton System Work is installed