Archived from groups: microsoft.public.windowsxp.print_fax (More info?)
My printer has started to output blank pages when I print new word documents. You see the print head go rapidly back and forth and step the paper through but it comes out blank.
Old word documents print fine as do IE browser and other applications.
Read and followed recommendations in Microsoft Knowledge Base Article 291344
Specifically: Renamed NORMAL template to old to allow creation of a new one; reinstalled print drivers, Edited HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Word to delete the line "Data"
Also went through all other settings I could find. Due to the printer age, I used the drivers from XP but was unable to reload the HP toolbox application so don't know if there are settings that I couldn't get at.
Suggestions?? I am ready to strip the drive and reload everything from scratch.
Denny
My printer has started to output blank pages when I print new word documents. You see the print head go rapidly back and forth and step the paper through but it comes out blank.
Old word documents print fine as do IE browser and other applications.
Read and followed recommendations in Microsoft Knowledge Base Article 291344
Specifically: Renamed NORMAL template to old to allow creation of a new one; reinstalled print drivers, Edited HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Word to delete the line "Data"
Also went through all other settings I could find. Due to the printer age, I used the drivers from XP but was unable to reload the HP toolbox application so don't know if there are settings that I couldn't get at.
Suggestions?? I am ready to strip the drive and reload everything from scratch.
Denny