Archived from groups: microsoft.public.windowsxp.print_fax (
More info?)
Thanks for your suggestions, but they did not work.
Meanwhile, I continued my investigation and found that
1) At my office, where I have the same Windows XP, everything works fine.
That is, I have no problem printing to file.
2) At home, I discovered that there is something wrong with the
port FILE:
When on "Printers and Faxes", when I click properties and then select "FILE:" as "port", if I click on "Configure Port", I get a message saying "The Fax Talk
driver is automatically installed when you install the Fax Talk software.
Current Fax Talk port FAX2: mapped to COM2:."
I uninstalled, using "Add and Remove software" from the Control Panel, the
FaxTalk Communicator. But it did not work.
I also notice that the port COM2: is not listed in the lists of available ports.
Please advise.
Leo
----------------
"Ashokan Achari [MSFT]" wrote:
> Hi,
>
> QUESTION:
> ===========
> I am on Windows XP, I cannot print to file from WORD. At best, I got once a
> 0 KB file (.prn).
>
> SOLUTION:
> ==========
> Please try either of these methods. If Method 1 does not work try Method 2,
> else post back to the same thread.
>
> Method 1:
> ---------------
> 1. Open Microsoft Office Word
> 2. From the Menu select Help -> Detect and Repair
>
> Method 2:
> ---------------
> 1. Click Start -> Control Panel
> 2. Open Add or Remove programs
> 3. Select Microsoft Office from the "Currently installed programs:"
> 4. Click "Change" button
> 5. Select the radio button "Reinstall or Repair"
>
> Hope this helps ......
>
> Ashok (Ashokan Achari)
>
> The Posting is provided "AS IS" with no warranties, and confers no rights