Receiving Fas problems with Windows XP

[Guest]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

I have activated the fax capability and can send and receive faxes without
problems ....EXCEPT that after receiving one or two faxes normally I cannot
receive any other faxes. The modem is activated but the fax software only
records that there had been an unsuccessful attempt at receiving a fax. The
problem is resolved by rebooting the computer, which is not an acceptable
solution.

Any suggestions /solutions would be welcomed.


Regards

 

[Guest]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

What's the modem you are using? Make sure it is certified by Microsoft
(http://www.microsoft.com/windows/catalog/default.aspx?subid=22&xslt=categor
yl2&pgn=01a642fd-2790-420f-90bd-85df6a377206).

Is XP SP1 installed on the system?

--
Raghavendra R
Microsoft Printing, Imaging and Fax Team
This posting is provided "AS IS" with no warranties, and confers no rights.
Please do not send email directly to this alias. This alias is for newsgroup
purposes only.

"Marcel Simpson" <mcjs@bigpond.net.au> wrote in message
news:uyyPQYkREHA.2976@TK2MSFTNGP10.phx.gbl...
> I have activated the fax capability and can send and receive faxes without
> problems ....EXCEPT that after receiving one or two faxes normally I
cannot
> receive any other faxes. The modem is activated but the fax software only
> records that there had been an unsuccessful attempt at receiving a fax.
The
> problem is resolved by rebooting the computer, which is not an acceptable
> solution.
>
> Any suggestions /solutions would be welcomed.
>
>
> Regards
>
>