Fax Console, Sent Items Unviewable

[mark]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

My fax machine finally died last month. I downloaded the
MS Fax Console application to fax from the computer for
the mean time. It worked fine until I recently
downloaded the Office 2000 Service Release 1a - English
version. Now when I open the Fax Console to review sent
faxes, I am unable to open them. I get a message that
says "The system cannot find the file specified.
(2, 2200001366)" In Fax Properties I see the path
selected and checked for archiving faxes as C:\Documents
and Settings\All Users\Application Data\Microsoft\Windows
NT\MSFax\SentItems. This should be correct. I am able
to follow the path and manually select the folder which
then displays files of all the sent faxes with their job
ID numbers. Still, I should be able to go to this
directly from the Fax Console by right clicking the
particular fax of interest and selecting view. The
only "odd" thing I see that causes me concern is that the
path specifies Windows NT. I operate Windows XP with
Office 2000 (an upgrade form Office 97.) I really would
like to be told how stupid I am and how easily this can
be fixed.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Odd.
Can you view the faxes in other Folders?
Is your file association for TIF files correct?
Have you tried this hotfix?
Q322011

--
Russ Valentine
[MVP-Outlook]
"Mark" <ideal(nospam)hi@lava.net> wrote in message
news:AFD18C78-772B-4BB1-9831-D157DD524349@microsoft.com...
> My fax machine finally died last month. I downloaded the
> MS Fax Console application to fax from the computer for
> the mean time. It worked fine until I recently
> downloaded the Office 2000 Service Release 1a - English
> version. Now when I open the Fax Console to review sent
> faxes, I am unable to open them. I get a message that
> says "The system cannot find the file specified.
> (2, 2200001366)" In Fax Properties I see the path
> selected and checked for archiving faxes as C:\Documents
> and Settings\All Users\Application Data\Microsoft\Windows
> NT\MSFax\SentItems. This should be correct. I am able
> to follow the path and manually select the folder which
> then displays files of all the sent faxes with their job
> ID numbers. Still, I should be able to go to this
> directly from the Fax Console by right clicking the
> particular fax of interest and selecting view. The
> only "odd" thing I see that causes me concern is that the
> path specifies Windows NT. I operate Windows XP with
> Office 2000 (an upgrade form Office 97.) I really would
> like to be told how stupid I am and how easily this can
> be fixed.