Sims 2 games not working

[serl911]

I am 57 yrs old I bought the sims2 apt life and university life to add to the collection of sims2 games I have already downloaded to my laptop for my granddaughter and myself yet those two are not downloading. WHY? And also I tried to bring them back to the store for my money back and they will not give me my $40.00 back I am angry!!!!!!!!!!!!!!!!!!!

 

[hang-the-9]

There is a support forum on EA that deals with this http://support.ea.com/cgi-bin/ea.cfg/php/enduser/std_alp.php?p_cv=&p_pv=2.700&p_prods=7%2C700&p_cats=0&p_hidden_prods=&p_sid=_V-2xtck&p_lva=&p_li=&p_accessibility=0&p_redirect=&p_page=1&prod_lvl1=7&prod_lvl2=700&prod_lvl3=0&cat_lvl1=0&p_search_text=Sims+2+Windows+7&p_new_search=1

However they state that although Sims2 should work with Windows 7, it's not supported if there are any issues. That link may give you a few things to try to get your new packs working.