printer prob. canon multipass F20

[Kari]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

I was infected by the sasser virus and it screwed up my
printer connection and I dont know how to fix it. Can
anyone help me? It tells me I need to go into the admin
tools and start it, but when I go into it, it's already
started. Even stopping and restarting doesn't work. I
have uninstalled and reinstalled several times and it
only prints a couple of sheets and then gives me the same
error message. I have a cannon multipass f20 if that
helps.

Thanks very much,

Kari

 

[Guest]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

At this point I would first do a complete uninstall and reinstall and since
it's a multifunction Unit, I'd use Bruce Sanderson's method.

http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm
--
Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com

"kari" <meechieme@hotmail.com> wrote in message
news:8600D6C1-390C-4EDF-9541-6FFAD11B4BA1@microsoft.com...
>I was infected by the sasser virus and it screwed up my
> printer connection and I dont know how to fix it. Can
> anyone help me? It tells me I need to go into the admin
> tools and start it, but when I go into it, it's already
> started. Even stopping and restarting doesn't work. I
> have uninstalled and reinstalled several times and it
> only prints a couple of sheets and then gives me the same
> error message. I have a cannon multipass f20 if that
> helps.
>
> Thanks very much,
>
> Kari
>
>
>
>
>