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Non-Administrator Users Cannot Print with Windows XP

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Anonymous
June 24, 2004 1:37:01 AM

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

I am baffled... As the Administrator on my home PC, I can print everything and anything, but none of my Limited account Users can print. They can see the printer and it shows that they are connecting to it, but nothing will print as long as they are logged in as a Limited User. Am I missing something somewhere?
Anonymous
June 24, 2004 3:21:18 AM

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

>-----Original Message-----
>I am baffled... As the Administrator on my home PC, I
can print everything and anything, but none of my Limited
account Users can print. They can see the printer and it
shows that they are connecting to it, but nothing will
print as long as they are logged in as a Limited User. Am
I missing something somewhere?
>.
>

I have the same problem with an Officejet 9120 under
Windows XP. With the 'filemon' from SysInternals I was
able to track down the problem to spoolsv.exe. This
program scatters around temp-files in the user-directories
and for normal users the access is denied for this
operation. I am quite sure that problem is located here,
but I was not able to fix the problem by adjusting the
access-rights. 'spoolsv.exe' exits twice, in
C:\WINDOWS\system and also in C:\WINDOWS\system32
\dllcache. The last one has even less access-rights. I
don't understand how these things interact with each
other. Maybe there are additional difficulties, because
spoolsv.exe runs as service. Rebooting the system
(spoolsv.exe should be restarted with the new access-
rights) did not help. So, I think we need some help from
well-experienced Microsoft-guys.
Anonymous
June 24, 2004 1:55:54 PM

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Go into the Control Panel and click on Printers & Faxes. Right click on the
Printer and select Properties.

In the Advanced tab, change the setting from "Print using Print Spooler" to
"Print Direct to Printer".

Can the Limited Users now print?
--
Cari
MS-MVP Windows Technologies - Printing/Imaging/Hardware
www.coribright.com

"MontyH" <MontyH@discussions.microsoft.com> wrote in message
news:15DD935C-C8DC-41A3-90A2-EEED90198A95@microsoft.com...
>I am baffled... As the Administrator on my home PC, I can print everything
>and anything, but none of my Limited account Users can print. They can see
>the printer and it shows that they are connecting to it, but nothing will
>print as long as they are logged in as a Limited User. Am I missing
>something somewhere?
Related resources
Anonymous
June 24, 2004 3:36:02 PM

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

>-----Original Message-----
>Go into the Control Panel and click on Printers & Faxes.
Right click on the
>Printer and select Properties.
>
>In the Advanced tab, change the setting from "Print using
Print Spooler" to
>"Print Direct to Printer".
>
>Can the Limited Users now print?
>--
>Cari
>MS-MVP Windows Technologies - Printing/Imaging/Hardware
>www.coribright.com
>
>"MontyH" <MontyH@discussions.microsoft.com> wrote in
message
>news:15DD935C-C8DC-41A3-90A2-EEED90198A95@microsoft.com...
>>I am baffled... As the Administrator on my home PC, I
can print everything
>>and anything, but none of my Limited account Users can
print. They can see
>>the printer and it shows that they are connecting to it,
but nothing will
>>print as long as they are logged in as a Limited User.
Am I missing
>>something somewhere?
>
>
>.
>

Hi Cari,

Setting the direct printing option does not help. The only
difference is that the NoteTab is blocked longer (up to
the time-point when the error message pops up). I am still
worried by the temp-file in the directory
D:\WINDOWS\system32\NEPTUN. There is an IRP_CREATE on this
path issued as JUPITER\Ursula. (Windows XP is drive D:,
NEPTUN is the printer-port, JUPITER is the name of the PC,
Ursula is a normal user or a power-user). I do the current
testing only with one PC and the network-printer. So both,
the print-server and the print-client, are on the same PC.
Is this a problem? After installing the Printer-Driver,
the Printer was just present. I never had to execute an
Add-Printer.

Paul
Anonymous
June 26, 2004 6:33:39 PM

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

<MontyH@discussions.microsoft.com> wrote in
news:15DD935C-C8DC-41A3-90A2-EEED90198A95@microsoft.com:

> I am baffled... As the Administrator on my home PC, I can print
> everything and anything, but none of my Limited account Users can
> print. They can see the printer and it shows that they are connecting
> to it, but nothing will print as long as they are logged in as a
> Limited User. Am I missing something somewhere?

I had the same problem... Research on Google revealed that the typical
obstacle that creates this error message is that:
* You are running NTFS
* You (or a client on the LAN) are NOT identified as an administrator on
the computer with the printer
* Certain sub-directories are not giving normal users permission

Having made the following changes fixed it for me.

* Find the SPOOL directory, typically within your %SYSTEM32% folder.
* Find the TEMP directory, typically within your %SYSTEM% folder.
* Right-click on each and select Properties, then the Security tab.
* Assign Full Control to "Everybody".

Microsoft Knowledgebase article 271901 may give additional help.



--
Remove INVALID from e-mail address.
Anonymous
June 27, 2004 5:58:40 AM

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Hi Brian,

Thanks for yours hints, but the problem is more subtle.
Changing the permissions does not help. I have discovered
the following: directly after driver installation
everything works fine for both, Administrators and
Restricted Users. However this is changing after the next
windows-reboot, then the Restricted Users loose the access
for all network-printer. Any further ideas?

Paul

>-----Original Message-----
><MontyH@discussions.microsoft.com> wrote in
>news:15DD935C-C8DC-41A3-90A2-EEED90198A95@microsoft.com:
>
>> I am baffled... As the Administrator on my home PC, I
can print
>> everything and anything, but none of my Limited account
Users can
>> print. They can see the printer and it shows that they
are connecting
>> to it, but nothing will print as long as they are
logged in as a
>> Limited User. Am I missing something somewhere?
>
>I had the same problem... Research on Google revealed
that the typical
>obstacle that creates this error message is that:
>* You are running NTFS
>* You (or a client on the LAN) are NOT identified as an
administrator on
>the computer with the printer
>* Certain sub-directories are not giving normal users
permission
>
>Having made the following changes fixed it for me.
>
>* Find the SPOOL directory, typically within your %
SYSTEM32% folder.
>* Find the TEMP directory, typically within your %SYSTEM%
folder.
>* Right-click on each and select Properties, then the
Security tab.
>* Assign Full Control to "Everybody".
>
>Microsoft Knowledgebase article 271901 may give
additional help.
>
>
>
>--
>Remove INVALID from e-mail address.
>.
>
Anonymous
June 30, 2004 10:20:34 AM

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

"Paul Kussmaul" <Paul_Kussmaul@gmx.de> wrote in news:2189001c45c24
$f0b8fdd0$a601280a@phx.gbl:

> Hi Brian,
>
> the following: directly after driver installation
> everything works fine for both, Administrators and
> Restricted Users. However this is changing after the next
> windows-reboot, then the Restricted Users loose the access
> for all network-printer. Any further ideas?

I have almost the same problem on a WinXP laptop: A Canon printer is
freshly installed (or re-installed) using a LANMAN redirector to a stand-
alone print server using a netname (not IP address).

A reboot and the printer becomes unavailable (offline) and I CANNOT get
it back online. I have to delete the printer object and re-add. Without
rebooting, I have access to the printer. Until the next reboot.

I've used a utility that compares two snapshots of all files and the
registry and tried to determine what the crucial difference is between
offline and online modes. I can't.

This has been going on for weeks. Just a few days ago, I tried the "net
use" command and, while it *appears* to work, I haven't stress-tested the
situation yet.

That's "net use LPT1: \\fp1004b9\Parallel1 /p:y"

I was able to bring the printer back online. But I haven't actually tried
to print to the printer yet.


--
Remove INVALID from e-mail address.
Anonymous
July 1, 2004 5:05:00 PM

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Hi Brian,

The 'net use' you mentioned does not work on my machine.
The syntax is a little bit confusing. LPT1: probably means
that the network-printer is seen as the local LPT1-printer-
device, even nothing is connected to the parallel-port (my
printer has a built-in JetDirect-Print-Server). The
command asks for an user-name and a password, but none of
my XP-accounts are accepted. Do you what kind of user-name
and passwords are expected here?

>-----Original Message-----
>"Paul Kussmaul" <Paul_Kussmaul@gmx.de> wrote in
news:2189001c45c24
>$f0b8fdd0$a601280a@phx.gbl:
>
>> Hi Brian,
>>
>> the following: directly after driver installation
>> everything works fine for both, Administrators and
>> Restricted Users. However this is changing after the
next
>> windows-reboot, then the Restricted Users loose the
access
>> for all network-printer. Any further ideas?
>
>I have almost the same problem on a WinXP laptop: A Canon
printer is
>freshly installed (or re-installed) using a LANMAN
redirector to a stand-
>alone print server using a netname (not IP address).
>
>A reboot and the printer becomes unavailable (offline)
and I CANNOT get
>it back online. I have to delete the printer object and
re-add. Without
>rebooting, I have access to the printer. Until the next
reboot.
>
>I've used a utility that compares two snapshots of all
files and the
>registry and tried to determine what the crucial
difference is between
>offline and online modes. I can't.
>
>This has been going on for weeks. Just a few days ago, I
tried the "net
>use" command and, while it *appears* to work, I haven't
stress-tested the
>situation yet.
>
>That's "net use LPT1: \\fp1004b9\Parallel1 /p:y"
>
>I was able to bring the printer back online. But I
haven't actually tried
>to print to the printer yet.
>
>
>--
>Remove INVALID from e-mail address.
>.
>
September 9, 2009 12:40:36 PM

Quote:
Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

"Paul Kussmaul" <Paul_Kussmaul@gmx.de> wrote in news:2189001c45c24
$f0b8fdd0$a601280a@phx.gbl:

> Hi Brian,
>
> the following: directly after driver installation
> everything works fine for both, Administrators and
> Restricted Users. However this is changing after the next
> windows-reboot, then the Restricted Users loose the access
> for all network-printer. Any further ideas?

I have almost the same problem on a WinXP laptop: A Canon printer is
freshly installed (or re-installed) using a LANMAN redirector to a stand-
alone print server using a netname (not IP address).

A reboot and the printer becomes unavailable (offline) and I CANNOT get
it back online. I have to delete the printer object and re-add. Without
rebooting, I have access to the printer. Until the next reboot.

I've used a utility that compares two snapshots of all files and the
registry and tried to determine what the crucial difference is between
offline and online modes. I can't.

This has been going on for weeks. Just a few days ago, I tried the "net
use" command and, while it *appears* to work, I haven't stress-tested the
situation yet.

That's "net use LPT1: \\fp1004b9\Parallel1 /p:y"

I was able to bring the printer back online. But I haven't actually tried
to print to the printer yet.


-
Remove INVALID from e-mail address.



Have you tried using the IP address rather than the dns name. Unless you have a dns server or added the association to the Host file, it may lose the printer on reboot.

!