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Computer shutting down during Skyrim

Last response: in Video Games
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May 17, 2012 12:49:54 AM

Hello guys,
Recently, during an extended period of playing Skyrim, my computer has a tendency to suddenly shut down without warning. Then after a minute or so it will power back up again. Ive monitored my temps during the game using Coretemp, GPU-Z, and a MOBO utility that my MOBO came with, and my temps seem to be around 59 - 62 degrees C for my GPU and about 48 - 50 degrees C for my CPU, which are normal temps correct? (n00b question). Having said that, there are no warnings(beeps etc) warning of an overheating problem. Any help or advice would be greatly appreciated.

My system :

GIGABYTE GA-970A-UD3 AM3+ AMD 970 SATA 6Gb/s USB 3.0 ATX AMD Motherboard


XFX HD-687A-ZHFC Radeon HD 6870 1GB 256-bit GDDR5 PCI Express 2.1 x16


CORSAIR Enthusiast Series TX650 V2 650W ATX12V v2.31/ EPS12V v2.92 80 PLUS BRONZE

AMD Phenom II X4 965 Black Edition Deneb 3.4GHz Socket AM3 125W Quad-Core Processor

G.SKILL Ripjaws Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model

Samsung by Seagate Spinpoint F3 HD502HJ/ST500DM005 500GB 7200 RPM SATA 3.0Gb/s 3.5" Internal Hard Drive -Bare Drive

Thanks!

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May 17, 2012 1:18:15 AM

Dapake said:
Hello guys,
Recently, during an extended period of playing Skyrim, my computer has a tendency to suddenly shut down without warning. Then after a minute or so it will power back up again. Ive monitored my temps during the game using Coretemp, GPU-Z, and a MOBO utility that my MOBO came with, and my temps seem to be around 59 - 62 degrees C for my GPU and about 48 - 50 degrees C for my CPU, which are normal temps correct? (n00b question). Having said that, there are no warnings(beeps etc) warning of an overheating problem. Any help or advice would be greatly appreciated.

My system :

GIGABYTE GA-970A-UD3 AM3+ AMD 970 SATA 6Gb/s USB 3.0 ATX AMD Motherboard


XFX HD-687A-ZHFC Radeon HD 6870 1GB 256-bit GDDR5 PCI Express 2.1 x16


CORSAIR Enthusiast Series TX650 V2 650W ATX12V v2.31/ EPS12V v2.92 80 PLUS BRONZE

AMD Phenom II X4 965 Black Edition Deneb 3.4GHz Socket AM3 125W Quad-Core Processor

G.SKILL Ripjaws Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model

Samsung by Seagate Spinpoint F3 HD502HJ/ST500DM005 500GB 7200 RPM SATA 3.0Gb/s 3.5" Internal Hard Drive -Bare Drive

Thanks!


Hmm, sounds like many things, including driver issues - I suggest scanning for viruses & malware, and updating your graphics card drivers before anything else.
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May 17, 2012 3:13:09 AM

^+1
And not only GPU drivers all your drivers. Then see if you need to clean out the inside of your case. I have one question can you see your temps on the screen while playing your game? Good luck to you.
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May 17, 2012 3:23:44 AM

are you getting any errors in the event viewer other than error 41 which will appear after a shut down.
also make sure hpet is enabled and matches your o.s bitrate as it can cause random off's
if you see error 124 then it may be your ram has a voltage issue. other than that do the basics of malware and driver cleaning.
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May 17, 2012 3:54:05 AM

I will all this into account probably tomorrow (as it is late) thanks for your replies guys. I have a question though HEXiT: What is the event viewer that you refer to and what is hpet and o.s. bitrate?

Also I believe my graphics drivers are updated to the latest Catalyst 12.4 so that is not an issue i dont think.
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May 17, 2012 3:54:53 AM

Oh ans DM186 i have to Alt+Tab out of the game real quick and look at my temps before they cool down a little from not displaying Skyrim on my monitor
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May 17, 2012 4:29:28 AM

chk your bios settings for CPU temps shutdown and warning beeps and disable them
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May 17, 2012 6:58:49 AM

Dapake said:
I will all this into account probably tomorrow (as it is late) thanks for your replies guys. I have a question though HEXiT: What is the event viewer that you refer to and what is hpet and o.s. bitrate?

Also I believe my graphics drivers are updated to the latest Catalyst 12.4 so that is not an issue i dont think.

event viewer is in controlpannel/admintools/event viewer/applications
hpet (high precision event timer) is in bios and should match you o.s bit rate. ie if you o.s (win7/vista) is 64 bit (bit rate) you need to set it to 64. if its 32 bit, then it needs to be set to 32. having it set wrong or disabled will cause random offs.
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May 17, 2012 10:49:22 PM

Ok HEXiT. I have error 41 and an error 1101 right around the same time as the shutoff. Also, my BIOS does not give me an option to change the hpet, only to enable or disable it.
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