cannot print

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Check your printer manual to ensure you've installed the cartridge
correctly... if still no change, return the cartridge for another, it may be
faulty.
--
Cari
MS-MVP Windows Technologies - Printing/Imaging/Hardware
www.coribright.com

"Dissika" <dissika@microsoft.xp> wrote in message
news:0C19EE49-9613-4047-B8EA-D98D869D9FCC@microsoft.com...
> hi!
> i have hp deskjet 640c printer.
> my printer used to work fine, until yesterday when i changed the font
> cartridge. when i tried to print some documents it would not do
> anything.......under Printer Features it does not recognize photo
> cartridge. it says: ?HP Photo Cartridge:Not Installed.? could this be the
> problem and how do i fix it? thank you!!!

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

This sounds like some internal problems in the printer, and not something
that can be easily solved by drivers. It may be time to take the printer in
to a qualified printer hardware technician or to call the manufacturer if
it's still under guarantee. (The clue to me would be in your last sentence,
"it also makes some weird sound when trying to print". It sounds like the
printer head has been damaged.

It may be more economical to purchase a new printer if your model is not
under guarantee.
--
Cari
MS-MVP Windows Technologies - Printing/Imaging/Hardware
www.coribright.com

"Dissika" <dissika@microsoft.xp> wrote in message
news:31A77E02-E1C3-451C-8B00-F3EB58E186EF@microsoft.com...
> the old cartridge did not won't to work for some unknown reason to me in
> last 3-4 days, although it worked fine before!!! when changing it for the
> new one the problem was the same- it couldn't print.
>
> the printer would not print all fonts, only a part of the document at
> first. and then it just would not do anything
>
> it also makes some weird sound when trying to print.
> thank you!
>
>
>
>
> "Cari (MS-MVP)" wrote:
>
>> Check your printer manual to ensure you've installed the cartridge
>> correctly... if still no change, return the cartridge for another, it may
>> be
>> faulty.
>> --
>> Cari
>> MS-MVP Windows Technologies - Printing/Imaging/Hardware
>> www.coribright.com
>>
>