Hi ive come here to try to get some answers to my issue with BF3 freezing up during play. Ive asked on BF3 forums and I have an EA ticket on it but they cant seem to get anywhere.
Ill explain as much as I can.
My System meets all recomended requirments and I'll post the DXDIAG at the end.
But heres the problem...
The game loads fine but within 30sec of game play the game locks up. freezes, i cant even get back to task manager. Cant do anything except hold the power button and cut the power.
It locks up in different places all the time but always within under 1min of in game play. It happens in campaign and multiplayer. I only tried mypliplayer once and it did exactly the same thing. So most of my testing and attempts to fix it have been in campaign.
It plays the CGI movies and intro stuff ok. It only locks up when im actually moving and playing.
Ive tried lowering the settings to absolute minimum.. still happens. Even though the auto recomended settings are pretty much maxd. (My PC should run it on max settings.)
My sound card is creative soundblaster X-fi. Im not certain that this is direct X compatable, but in BF3 forums a guy said he runs that card in BF3 with no issues. But the BF3 requirments do say the sound card needs to be DX compatable. Can anyone confirm that this card is?
Ive also disabled the sound card, and disabled on board sound. And that didnt work.
Initially I was running windows 7 32bit because I though it told me I had to run that. Since then I've reformated the hard drive and fresh installed windows 7 64bit and updated everything... and re installed BF3 and all updates etc went in smoothly. It was a nice smooth reformat. Ive gone in game and its still doing the same thing.
Ive run FurMark GPU stress test on my graphics card. I did a 30min burn and then a 15min base test. And it passed both with no issues.
The one time ive been able to get into task manager after BF3 locked up, it said "display device has recoverd from an error".
And the task manager stated BF3 was running, not "non responsive". But it was stiill locked up.
Ok il post the basics of the dxdiag.
GPU is
System Information
------------------
Time of this report: 5/28/2012, 19:55:02
Machine name: ROK-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120330-1504)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: GA-880GA-UD3H
BIOS: Award Modular BIOS v6.00PG
Processor: AMD Phenom(tm) II X6 1055T Processor (6 CPUs), ~2.8GHz
Memory: 4096MB RAM
Available OS Memory: 4094MB RAM
Page File: 2727MB used, 5457MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
Display Devices
---------------
Card name: NVIDIA GeForce GTX 560 Ti
Manufacturer: NVIDIA
Chip type: GeForce GTX 560 Ti
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_1200&SUBSYS_35151458&REV_A1
Display Memory: 2784 MB
Dedicated Memory: 993 MB
Shared Memory: 1790 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: SyncMaster XL2370(Analog)
Monitor Model: SyncMaster
Monitor Id: SAM05C4
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: DVI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 8.17.0012.9610 (English)
Driver Version: 8.17.12.9610
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 3/1/2012 08:02:00, 17642816 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71E3E-5140-11CF-6252-19151FC2C535}
Vendor ID: 0x10DE
Device ID: 0x1200
SubSys ID: 0x35151458
Revision ID: 0x00A1
Driver Strong Name: oem7.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section015:8.17.12.9610
ci\ven_10de&dev_1200
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
-------------
Sound Devices
-------------
Description: Speakers (Creative SB X-Fi)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0005&SUBSYS_00211102&REV_00
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ctaud2k.sys
Driver Version: 6.00.0001.1375 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 5/5/2010 21:30:10, 684376 bytes
Other Files:
Driver Provider: Creative
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Hopfully someone can help out.... Looks like an awsome game, and im a Battlefield vet from day 1 BF1942
Ill explain as much as I can.
My System meets all recomended requirments and I'll post the DXDIAG at the end.
But heres the problem...
The game loads fine but within 30sec of game play the game locks up. freezes, i cant even get back to task manager. Cant do anything except hold the power button and cut the power.
It locks up in different places all the time but always within under 1min of in game play. It happens in campaign and multiplayer. I only tried mypliplayer once and it did exactly the same thing. So most of my testing and attempts to fix it have been in campaign.
It plays the CGI movies and intro stuff ok. It only locks up when im actually moving and playing.
Ive tried lowering the settings to absolute minimum.. still happens. Even though the auto recomended settings are pretty much maxd. (My PC should run it on max settings.)
My sound card is creative soundblaster X-fi. Im not certain that this is direct X compatable, but in BF3 forums a guy said he runs that card in BF3 with no issues. But the BF3 requirments do say the sound card needs to be DX compatable. Can anyone confirm that this card is?
Ive also disabled the sound card, and disabled on board sound. And that didnt work.
Initially I was running windows 7 32bit because I though it told me I had to run that. Since then I've reformated the hard drive and fresh installed windows 7 64bit and updated everything... and re installed BF3 and all updates etc went in smoothly. It was a nice smooth reformat. Ive gone in game and its still doing the same thing.
Ive run FurMark GPU stress test on my graphics card. I did a 30min burn and then a 15min base test. And it passed both with no issues.
The one time ive been able to get into task manager after BF3 locked up, it said "display device has recoverd from an error".
And the task manager stated BF3 was running, not "non responsive". But it was stiill locked up.
Ok il post the basics of the dxdiag.
GPU is
System Information
------------------
Time of this report: 5/28/2012, 19:55:02
Machine name: ROK-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120330-1504)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: GA-880GA-UD3H
BIOS: Award Modular BIOS v6.00PG
Processor: AMD Phenom(tm) II X6 1055T Processor (6 CPUs), ~2.8GHz
Memory: 4096MB RAM
Available OS Memory: 4094MB RAM
Page File: 2727MB used, 5457MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
Display Devices
---------------
Card name: NVIDIA GeForce GTX 560 Ti
Manufacturer: NVIDIA
Chip type: GeForce GTX 560 Ti
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_1200&SUBSYS_35151458&REV_A1
Display Memory: 2784 MB
Dedicated Memory: 993 MB
Shared Memory: 1790 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: SyncMaster XL2370(Analog)
Monitor Model: SyncMaster
Monitor Id: SAM05C4
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: DVI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 8.17.0012.9610 (English)
Driver Version: 8.17.12.9610
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 3/1/2012 08:02:00, 17642816 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71E3E-5140-11CF-6252-19151FC2C535}
Vendor ID: 0x10DE
Device ID: 0x1200
SubSys ID: 0x35151458
Revision ID: 0x00A1
Driver Strong Name: oem7.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section015:8.17.12.9610
ci\ven_10de&dev_1200Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
-------------
Sound Devices
-------------
Description: Speakers (Creative SB X-Fi)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0005&SUBSYS_00211102&REV_00
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ctaud2k.sys
Driver Version: 6.00.0001.1375 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 5/5/2010 21:30:10, 684376 bytes
Other Files:
Driver Provider: Creative
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Hopfully someone can help out.... Looks like an awsome game, and im a Battlefield vet from day 1 BF1942
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