telephone/fax connections

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

We are new to WindowsXP Home Edition. Before, I have been able to set up the fax (we have an Officejet G85 printer/fax/scanner/copier) , put it on auto answer and not worry about it (we would receive faxes and telephone messages). Now, when the fax is on auto answer and a call comes in on the phone line, the other side gets the fax tone first instead of the answering machine first and is unable to leave a message. When the auto answer is off and a call comes in on the phone line, they get the answering machine (are able to leave messages) and you have to manually press fax to accept after tone. How do I get this back to the way it was??

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

You are asking about third party software. Your question should be directed
to the manufacturer.
--
Russ Valentine
[MVP-Outlook]
"Babs" <Babs@discussions.microsoft.com> wrote in message
news:0F76718D-C218-4FAE-9909-A13AF452E042@microsoft.com...
> We are new to WindowsXP Home Edition. Before, I have been able to set up
the fax (we have an Officejet G85 printer/fax/scanner/copier) , put it on
auto answer and not worry about it (we would receive faxes and telephone
messages). Now, when the fax is on auto answer and a call comes in on the
phone line, the other side gets the fax tone first instead of the answering
machine first and is unable to leave a message. When the auto answer is off
and a call comes in on the phone line, they get the answering machine (are
able to leave messages) and you have to manually press fax to accept after
tone. How do I get this back to the way it was??