Cannot create a new tcp/ip printing port

[steve]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

After some critical patch 2-3 weeks ago a printing
problem occurred on both a Windows 2000 and XP box where
I could not longer access the Properties of my printers
and I cannot add a new simple tcp/ip port for a new
printer. Has anyone else had this issue and found a
solution for it?

Thanks,
Steve

 

[Guest]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

You need to clean out the \windows\ directory when other applications place
system files there. I am not sure it this will impact the application
workings.

try sfc /scannow first. If that does not help follow the KB steps.
printui, setupapi, wsnmp are the primary culprits I have seen in the past.


http://support.microsoft.com/default.aspx?scid=kb;en-us;271248
Add Printer Wizard Does Not Work and Previously Installed Printers Are Not
Displayed



--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
;kbhowto]http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Steve" <anonymous@discussions.microsoft.com> wrote in message
news:326c01c4710a$afb801a0$a301280a@phx.gbl...
> After some critical patch 2-3 weeks ago a printing
> problem occurred on both a Windows 2000 and XP box where
> I could not longer access the Properties of my printers
> and I cannot add a new simple tcp/ip port for a new
> printer. Has anyone else had this issue and found a
> solution for it?
>
> Thanks,
> Steve