Printing to (home) network printer causes crash

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

I have a home network consisting of a desktop PC and a
laptop, connected wirelessly via 802.11b. I have no
problems opening/saving files to or from either computer.

My physical printer, a Minolta Magicolor 2350EN, is
connected to the desktop. I'm able to install it on the
laptop using the "Add New Printer" wizard; it copied
the .INF file and whatever else it needed.

But whenever I select this printer in the print dialog of
any program, that program crashes and "needs to close."
I don't get as far as printing; just selecting it in the
drop-down causes the crash.

When I right-click on this printer and select Properties,
I get the following error dialog:
-------------
Function address 0x500055ee caused a protection fault.
(exception code 0x0000005) Some or all property page(s)
may not be displayed.
-------------
Then nothing happens. Printer properties don't open,
nothing.

I've removed & reinstalled many times now, and tried
printing from a number of programs, including Word,
Excel, and Adobe Acrobat (PDF) among others -- all of
them crash when I select this printer.

The desktop PC prints to the printer with no problem.

Any suggestions or guidance will be most appreciated.
Thank you!

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

The driver is causing memory corruption in the application.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"Mary Sauer" <gsauer@mycolumbus.rr.com> wrote in message
news:e#e7ZsjcEHA.4092@TK2MSFTNGP10.phx.gbl...
> Do you have the latest drivers from Minolta? There are utilities too.
> http://www.qms.com/support/current [...] tm#drivers
>
> --
> Mary Sauer MS MVP
> http://office.microsoft.com/
> http://www.mvps.org/msauer/
> news://msnews.microsoft.com
> "Brett" <anonymous@discussions.microsoft.com> wrote in message
> news:368d01c471bc$c88f4780$a301280a@phx.gbl...
> > I have a home network consisting of a desktop PC and a
> > laptop, connected wirelessly via 802.11b. I have no
> > problems opening/saving files to or from either computer.
> >
> > My physical printer, a Minolta Magicolor 2350EN, is
> > connected to the desktop. I'm able to install it on the
> > laptop using the "Add New Printer" wizard; it copied
> > the .INF file and whatever else it needed.
> >
> > But whenever I select this printer in the print dialog of
> > any program, that program crashes and "needs to close."
> > I don't get as far as printing; just selecting it in the
> > drop-down causes the crash.
> >
> > When I right-click on this printer and select Properties,
> > I get the following error dialog:
> > -------------
> > Function address 0x500055ee caused a protection fault.
> > (exception code 0x0000005) Some or all property page(s)
> > may not be displayed.
> > -------------
> > Then nothing happens. Printer properties don't open,
> > nothing.
> >
> > I've removed & reinstalled many times now, and tried
> > printing from a number of programs, including Word,
> > Excel, and Adobe Acrobat (PDF) among others -- all of
> > them crash when I select this printer.
> >
> > The desktop PC prints to the printer with no problem.
> >
> > Any suggestions or guidance will be most appreciated.
> > Thank you!
>
>