I have just recently bought Saints Row the third off of steam and have encountered a problem. When I try to run the game it asks me to play the game in DirectX 10 and 11 or play in DirectX9. I've tried both already. It just makes the screen go black for about 15 seconds and then the computer restarts. It once displayed a blue screen that said it shut down to protect windows or something like that. I don't understand why it's doing it. My specs are way above recommended and I've done a lot of steam troubleshooting to find the problem. I have turned off things in the properties that are supposed to help in some way but have done nothing. My gpu's are up to date and I'm sure I have directX 11.
Just some specs
Windows 7
Processor: AMD FX(tm)- 6100 Six-Core Processor 3.30 GHz
RAM: 16 GB
System type: 64-bit Operating System
Motherboard: Gigabyte GA-990FXA-UD3
Graphics: AMD Radeon HD 6850 crossfire to another 6850
BIOS: Award Software International, INC. F5, 10/13/2011
I only put the BIOS because I've read in a couple areas that maybe a newer BIOS is required but I would rather leave it alone if I don't have to mess with it because I have heard flashing the BIOS can be dangerous.
I have tried a bunch of things like turning off the firewall, turning off crossfire in case it was something wrong with my gpu, I have checked cache files for errors(there were 6 but it fixed them), and I unchecked some options that were supposed to make it faster, I also used Microsoft Fix It to turn off a bunch of programs that would start up at boot up because I thought maybe they were stopping it. Nothing has worked and I'm going to discontinue trying to run the game until I get a qualified explanation because I would rather not ruin my computer or my OS. I can run other games on steam as well.
Just some specs
Windows 7
Processor: AMD FX(tm)- 6100 Six-Core Processor 3.30 GHz
RAM: 16 GB
System type: 64-bit Operating System
Motherboard: Gigabyte GA-990FXA-UD3
Graphics: AMD Radeon HD 6850 crossfire to another 6850
BIOS: Award Software International, INC. F5, 10/13/2011
I only put the BIOS because I've read in a couple areas that maybe a newer BIOS is required but I would rather leave it alone if I don't have to mess with it because I have heard flashing the BIOS can be dangerous.
I have tried a bunch of things like turning off the firewall, turning off crossfire in case it was something wrong with my gpu, I have checked cache files for errors(there were 6 but it fixed them), and I unchecked some options that were supposed to make it faster, I also used Microsoft Fix It to turn off a bunch of programs that would start up at boot up because I thought maybe they were stopping it. Nothing has worked and I'm going to discontinue trying to run the game until I get a qualified explanation because I would rather not ruin my computer or my OS. I can run other games on steam as well.