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Xerox Workcentre M940 printer

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Anonymous
August 1, 2004 12:21:02 AM

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

I just bought a Dell Dimension 8400 last week, running Windows XP Home version. I have tried downloading the software for my Xerox Workcentre M940 printer. The printer will not work. (it is the same printer I used with Win '98) I have also gone to Xerox & downloaded the latest driver at
http://www.support.xerox.com/go/results.asp?prodID=M940...

Of course, it asks for the Xerox disk to be in. Then, the disk starts up automatically to install it self. I also get the "disk can not be found" error.

What can I do to get this dang printer to install? I'd really hate to buy a new one, especially after buying this pc. :) 

Thanks for any & all help.
--
Karen In Vermont
Anonymous
August 1, 2004 4:25:50 PM

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Ensure you've COMPLETELY uninstalled anything that you managed to install
regards the printer and start again!

Disconnect the printer from the PC... follow Bruce Sanderson's instructions
at:
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

After cleanup, reboot. Install the software and do NOT reconnect the
printer until the software tells you to do so.
--
Cari
MS-MVP Windows Technologies - Printing/Imaging/Hardware
www.coribright.com

"KareninVt" <KareninVt@discussions.microsoft.com> wrote in message
news:83700044-20E6-4494-A32C-F73C4EA40BF2@microsoft.com...
>I just bought a Dell Dimension 8400 last week, running Windows XP Home
>version. I have tried downloading the software for my Xerox Workcentre M940
>printer. The printer will not work. (it is the same printer I used with Win
>'98) I have also gone to Xerox & downloaded the latest driver at
> http://www.support.xerox.com/go/results.asp?prodID=M940...
>
> Of course, it asks for the Xerox disk to be in. Then, the disk starts up
> automatically to install it self. I also get the "disk can not be found"
> error.
>
> What can I do to get this dang printer to install? I'd really hate to buy
> a new one, especially after buying this pc. :) 
>
> Thanks for any & all help.
> --
> Karen In Vermont
Anonymous
August 8, 2004 3:33:02 AM

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Hi Cari,
I made sure everything was COMPLETELY uninstalled. I've done this 5 or 6
times. It gets a little old, ya know? I have also gone to Bruce's site &
followed instructions. I wrote to Xerox the same night I posted this message.
I keep getting this error when I try to unzip the file:
"WinZip Self-Extractor header corrupt. Possible cause: bad disk or file
transfer error."
I deleted the file every time after getting this error. And download it
again. Just in case it just might be my connection, ect. All I received back
was a form letter saying they received my email.

I'm not sure what to do next. BTW, I have downloaded successfully, drivers
for my Kodak camera & other software, ect. that were not compatible with XP.
So..... not sure what to do next.

Thank you!
Karen



"Cari (MS-MVP)" wrote:

> Ensure you've COMPLETELY uninstalled anything that you managed to install
> regards the printer and start again!
>
> Disconnect the printer from the PC... follow Bruce Sanderson's instructions
> at:
> http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm
>
> After cleanup, reboot. Install the software and do NOT reconnect the
> printer until the software tells you to do so.
> --
> Cari
> MS-MVP Windows Technologies - Printing/Imaging/Hardware
> www.coribright.com
>
> "KareninVt" <KareninVt@discussions.microsoft.com> wrote in message
> news:83700044-20E6-4494-A32C-F73C4EA40BF2@microsoft.com...
> >I just bought a Dell Dimension 8400 last week, running Windows XP Home
> >version. I have tried downloading the software for my Xerox Workcentre M940
> >printer. The printer will not work. (it is the same printer I used with Win
> >'98) I have also gone to Xerox & downloaded the latest driver at
> > http://www.support.xerox.com/go/results.asp?prodID=M940...
> >
> > Of course, it asks for the Xerox disk to be in. Then, the disk starts up
> > automatically to install it self. I also get the "disk can not be found"
> > error.
> >
> > What can I do to get this dang printer to install? I'd really hate to buy
> > a new one, especially after buying this pc. :) 
> >
> > Thanks for any & all help.
> > --
> > Karen In Vermont
>
>
>
Anonymous
August 8, 2004 3:26:38 PM

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

It does sound like the file from Xerox is corrupt.... but right click on it
just once more and try XP's unzipping utility.
--
Cari
MS-MVP Windows Technologies - Printing/Imaging/Hardware
www.coribright.com

"KareninVt" <KareninVt@discussions.microsoft.com> wrote in message
news:5C771593-7DD7-44F5-A3F9-476F00A79196@microsoft.com...
> Hi Cari,
> I made sure everything was COMPLETELY uninstalled. I've done this 5 or 6
> times. It gets a little old, ya know? I have also gone to Bruce's site &
> followed instructions. I wrote to Xerox the same night I posted this
> message.
> I keep getting this error when I try to unzip the file:
> "WinZip Self-Extractor header corrupt. Possible cause: bad disk or file
> transfer error."
> I deleted the file every time after getting this error. And download it
> again. Just in case it just might be my connection, ect. All I received
> back
> was a form letter saying they received my email.
>
> I'm not sure what to do next. BTW, I have downloaded successfully, drivers
> for my Kodak camera & other software, ect. that were not compatible with
> XP.
> So..... not sure what to do next.
>
> Thank you!
> Karen
>
>
>
> "Cari (MS-MVP)" wrote:
>
>> Ensure you've COMPLETELY uninstalled anything that you managed to install
>> regards the printer and start again!
>>
>> Disconnect the printer from the PC... follow Bruce Sanderson's
>> instructions
>> at:
>> http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm
>>
>> After cleanup, reboot. Install the software and do NOT reconnect the
>> printer until the software tells you to do so.
>> --
>> Cari
>> MS-MVP Windows Technologies - Printing/Imaging/Hardware
>> www.coribright.com
>>
>> "KareninVt" <KareninVt@discussions.microsoft.com> wrote in message
>> news:83700044-20E6-4494-A32C-F73C4EA40BF2@microsoft.com...
>> >I just bought a Dell Dimension 8400 last week, running Windows XP Home
>> >version. I have tried downloading the software for my Xerox Workcentre
>> >M940
>> >printer. The printer will not work. (it is the same printer I used with
>> >Win
>> >'98) I have also gone to Xerox & downloaded the latest driver at
>> > http://www.support.xerox.com/go/results.asp?prodID=M940...
>> >
>> > Of course, it asks for the Xerox disk to be in. Then, the disk starts
>> > up
>> > automatically to install it self. I also get the "disk can not be
>> > found"
>> > error.
>> >
>> > What can I do to get this dang printer to install? I'd really hate to
>> > buy
>> > a new one, especially after buying this pc. :) 
>> >
>> > Thanks for any & all help.
>> > --
>> > Karen In Vermont
>>
>>
>>
!