Fax some settings lost on reboot

[Guest]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

I have setup Win XP pro (SP1) to send and receive faxes, everything works
perfectly, however, when I shutdown and restart the machine the fax service
will no longer send or receive. I go through the configuration wizard and
all my personal settings (ie company name, fax number, etc) are there, but
the checkboxs for "Enable Send" and "Enable Receive" are no longer checked.
Once I recheck them, anything in the fax queue begins to process.

NB my user has administrator priviliges for the domain.

Any Ideas?

 

[Guest]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Hi,
This problem looks very weird. Is the issue occured
right after the Fax setup? Basically can you give us more
repro steps on how it happened.

Also can you try the same scenario by restarting fax
service.
1. Make appropriate configuration settings
2. Close all Fax application windows
3. In a Command prompt, enter net stop Fax
4. After the service stops, do Net start Fax
5. Open configuration wizard and check if the
settings are retained.

If the settings are retained, then it should due to some
external issue, that we need to investigate.

Loganatr [MSFT]
Microsoft Printing, Imaging and Fax Team
This posting is provided "AS IS" with no warranties, and
confers no rights.
Please do not send email directly to this alias. This
alias is for newsgroup purposes only.'




>-----Original Message-----
>I have setup Win XP pro (SP1) to send and receive faxes,
everything works
>perfectly, however, when I shutdown and restart the
machine the fax service
>will no longer send or receive. I go through the
configuration wizard and
>all my personal settings (ie company name, fax number,
etc) are there, but
>the checkboxs for "Enable Send" and "Enable Receive" are
no longer checked.
>Once I recheck them, anything in the fax queue begins to
process.
>
>NB my user has administrator priviliges for the domain.
>
>Any Ideas?
>.
>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

I did the net stop fax and net start fax, the settings were retained.
The problem is somehwat intermitant, in that it is not occoruing on every
reboot.
I am wondering if my Nokia DKU-5 (usb cable to sync phone) is interfereing.
It is installed / shown as a modem under device manager.

"loganatr [MSFT]" wrote:

>
> Hi,
> This problem looks very weird. Is the issue occured
> right after the Fax setup? Basically can you give us more
> repro steps on how it happened.
>
> Also can you try the same scenario by restarting fax
> service.
> 1. Make appropriate configuration settings
> 2. Close all Fax application windows
> 3. In a Command prompt, enter net stop Fax
> 4. After the service stops, do Net start Fax
> 5. Open configuration wizard and check if the
> settings are retained.
>
> If the settings are retained, then it should due to some
> external issue, that we need to investigate.
>
> Loganatr [MSFT]
> Microsoft Printing, Imaging and Fax Team
> This posting is provided "AS IS" with no warranties, and
> confers no rights.
> Please do not send email directly to this alias. This
> alias is for newsgroup purposes only.'
>
>
>
>
> >-----Original Message-----
> >I have setup Win XP pro (SP1) to send and receive faxes,
> everything works
> >perfectly, however, when I shutdown and restart the
> machine the fax service
> >will no longer send or receive. I go through the
> configuration wizard and
> >all my personal settings (ie company name, fax number,
> etc) are there, but
> >the checkboxs for "Enable Send" and "Enable Receive" are
> no longer checked.
> >Once I recheck them, anything in the fax queue begins to
> process.
> >
> >NB my user has administrator priviliges for the domain.
> >
> >Any Ideas?
> >.
> >
>