Spooler subsystem app error

[russell]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

I have a hp1300 and when i upgraded to win xp pro from
win98 it gives me a spooler subsystem app error and will
not install the printer. I have reverted back to win98 and
uninstalled the printer and re ran the upgrade but no
change. I have also been on the knowledge base and
followed the registry entries requiered for such and error
but still no luck. Any help will be greatfully accepted
Thanks

 

[Guest]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

You need to DISCONNECT the printer before the upgrade!

Also see the following KB article:
http://support.microsoft.com/default.aspx?scid=kb;en-us;324757
--
Cari ((MS-MVP Printing, Imaging & Hardware)
www.coribright.com


"Russell" <anonymous@discussions.microsoft.com> wrote in message
news:58fd01c4813b$b6af4590$a501280a@phx.gbl...
> I have a hp1300 and when i upgraded to win xp pro from
> win98 it gives me a spooler subsystem app error and will
> not install the printer. I have reverted back to win98 and
> uninstalled the printer and re ran the upgrade but no
> change. I have also been on the knowledge base and
> followed the registry entries requiered for such and error
> but still no luck. Any help will be greatfully accepted
> Thanks