Tom's Hardware > Forum > Windows XP > Windows XP General Discussion > USB Printer Problem
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carlton   08-19-2004 at 03:55:02 AM

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

 

I have installed an HP PSC 1200 series printer. Windows acknowledge that this
printer is connected and has loaded all the necessary drivers. I have also
updated the drivers from the CD ROM that came with the printer. However, I
am unable to print either from a program or the DOS prompt. What can I do to
resovle this problem? I have deleted the ports, rebooted the computer which
then reloaded the ports and well as following the troubleshooter and nothing
seems to work. I can print the diagnostic page from the printer itself, but
cannot get any result from print commands from the computer. Help please.
Thanks

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Anonymous   08-19-2004 at 06:27:50 PM
- 0 +

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

 

Uninstall and reinstall one more time......

http://www.coribright.com/windows/Article%20One.htm

Ensure you install the software BEFORE connecting the printer to the PC.
--
Cari ((MS-MVP Printing, Imaging & Hardware)
www.coribright.com


"Carlton" <Carlton@discussions.microsoft.com> wrote in message
news:1F19FD7C-3C7A-4BD2-AD0A-5A4F29D0D339@microsoft.com...
> I have installed an HP PSC 1200 series printer. Windows acknowledge that
this
> printer is connected and has loaded all the necessary drivers. I have
also
> updated the drivers from the CD ROM that came with the printer. However,
I
> am unable to print either from a program or the DOS prompt. What can I do
to
> resovle this problem? I have deleted the ports, rebooted the computer
which
> then reloaded the ports and well as following the troubleshooter and
nothing
> seems to work. I can print the diagnostic page from the printer itself,
but
> cannot get any result from print commands from the computer. Help please.
> Thanks

Reply to Anonymous
Carol   09-24-2004 at 08:35:04 PM
- 0 +

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

 

Hi carlton I have the same problem as you i can't get the printer to work
would be grateful for any advise on how to connect printer.

Thanks Carol

"Carlton" wrote:

> I have installed an HP PSC 1200 series printer. Windows acknowledge that this
> printer is connected and has loaded all the necessary drivers. I have also
> updated the drivers from the CD ROM that came with the printer. However, I
> am unable to print either from a program or the DOS prompt. What can I do to
> resovle this problem? I have deleted the ports, rebooted the computer which
> then reloaded the ports and well as following the troubleshooter and nothing
> seems to work. I can print the diagnostic page from the printer itself, but
> cannot get any result from print commands from the computer. Help please.
> Thanks

Reply to Carol
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