Fax in accessible

[miker]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

I'm running XP and keep having problems when faxing from
any program. The wizard will not open & I get the
message "Fax server information cannot be retrieved". If
I then try to open the fax console, I get "All fax
printers are inaccessible.
If I reboot, the fax will work for a while then the "Fax
server information cannot be retrieved" error message
reappears.
I have uninstalled/reinstalled Fax Services and
added 'faxfix.reg' to the registry. SP1 is installed. No
improvement.
Any ideas???

>
..

 

[Guest]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Other known causes:
http://service1.symantec.com/SUPPORT/nip.nsf/4a29389c214c78ea88256c75005f451a/713afacbd4135e0a88256c77007e526f?OpenDocument
Error: "Rule Default Block Netspy Trojan Horse Matched" when you start the
computer
http://service1.symantec.com/SUPPORT/nip.nsf/46f26a2d6dafb0a788256bc7005c3fa3/c06387f12de9fa2a88256cf60063c54d?OpenDocument
Microsoft Fax Monitor does not function properly after installing Norton
Internet Security


--
Russ Valentine
[MVP-Outlook]
"Miker" <anonymous@discussions.microsoft.com> wrote in message
news:4f4201c489ce$6c6a2360$a301280a@phx.gbl...
>
>
> I'm running XP and keep having problems when faxing from
> any program. The wizard will not open & I get the
> message "Fax server information cannot be retrieved". If
> I then try to open the fax console, I get "All fax
> printers are inaccessible.
> If I reboot, the fax will work for a while then the "Fax
> server information cannot be retrieved" error message
> reappears.
> I have uninstalled/reinstalled Fax Services and
> added 'faxfix.reg' to the registry. SP1 is installed. No
> improvement.
> Any ideas???
>
>>
> .
>
>

 

[miker]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Yes, Thanks. I was aware of these but I only have NAV
2003 not NIS or NPF. Also in the first support document
only the fax monitor is affected.
I have tried disabling NAV but this makes no difference.
In addition there is the odd aspect that rebooting solves
the problem for a while!

>-----Original Message-----
>Other known causes:
>http://service1.symantec.com/SUPPORT/nip.nsf/4a29389c214c
78ea88256c75005f451a/713afacbd4135e0a88256c77007e526f?
OpenDocument
>Error: "Rule Default Block Netspy Trojan Horse Matched"
when you start the
>computer
>http://service1.symantec.com/SUPPORT/nip.nsf/46f26a2d6daf
b0a788256bc7005c3fa3/c06387f12de9fa2a88256cf60063c54d?
OpenDocument
>Microsoft Fax Monitor does not function properly after
installing Norton
>Internet Security
>
>
>--
>Russ Valentine
>[MVP-Outlook]
>"Miker" <anonymous@discussions.microsoft.com> wrote in
message
>news:4f4201c489ce$6c6a2360$a301280a@phx.gbl...
>>
>>
>> I'm running XP and keep having problems when faxing
from
>> any program. The wizard will not open & I get the
>> message "Fax server information cannot be retrieved".
If
>> I then try to open the fax console, I get "All fax
>> printers are inaccessible.
>> If I reboot, the fax will work for a while then
the "Fax
>> server information cannot be retrieved" error message
>> reappears.
>> I have uninstalled/reinstalled Fax Services and
>> added 'faxfix.reg' to the registry. SP1 is installed.
No
>> improvement.
>> Any ideas???
>>
>>>
>> .
>>
>>
>
>
>.
>

 

[miker]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

If I try to open the fax console I am propted to install
th "Microsoft shared fax driver". Is this significant?
>-----Original Message-----
>Other known causes:
>http://service1.symantec.com/SUPPORT/nip.nsf/4a29389c214c
78ea88256c75005f451a/713afacbd4135e0a88256c77007e526f?
OpenDocument
>Error: "Rule Default Block Netspy Trojan Horse Matched"
when you start the
>computer
>http://service1.symantec.com/SUPPORT/nip.nsf/46f26a2d6daf
b0a788256bc7005c3fa3/c06387f12de9fa2a88256cf60063c54d?
OpenDocument
>Microsoft Fax Monitor does not function properly after
installing Norton
>Internet Security
>
>
>--
>Russ Valentine
>[MVP-Outlook]
>"Miker" <anonymous@discussions.microsoft.com> wrote in
message
>news:4f4201c489ce$6c6a2360$a301280a@phx.gbl...
>>
>>
>> I'm running XP and keep having problems when faxing
from
>> any program. The wizard will not open & I get the
>> message "Fax server information cannot be retrieved".
If
>> I then try to open the fax console, I get "All fax
>> printers are inaccessible.
>> If I reboot, the fax will work for a while then
the "Fax
>> server information cannot be retrieved" error message
>> reappears.
>> I have uninstalled/reinstalled Fax Services and
>> added 'faxfix.reg' to the registry. SP1 is installed.
No
>> improvement.
>> Any ideas???
>>
>>>
>> .
>>
>>
>
>
>.
>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

I should think so. You are not, however, describing a known issue. Without
the exact steps to reproduce this problem, I doubt we'll be able to figure
much out.
--
Russ Valentine
[MVP-Outlook]
"Miker" <anonymous@discussions.microsoft.com> wrote in message
news:09a901c48b6a$a392d600$a401280a@phx.gbl...
> If I try to open the fax console I am propted to install
> th "Microsoft shared fax driver". Is this significant?
>>-----Original Message-----
>>Other known causes:
>>http://service1.symantec.com/SUPPORT/nip.nsf/4a29389c214c
> 78ea88256c75005f451a/713afacbd4135e0a88256c77007e526f?
> OpenDocument
>>Error: "Rule Default Block Netspy Trojan Horse Matched"
> when you start the
>>computer
>>http://service1.symantec.com/SUPPORT/nip.nsf/46f26a2d6daf
> b0a788256bc7005c3fa3/c06387f12de9fa2a88256cf60063c54d?
> OpenDocument
>>Microsoft Fax Monitor does not function properly after
> installing Norton
>>Internet Security
>>
>>
>>--
>>Russ Valentine
>>[MVP-Outlook]
>>"Miker" <anonymous@discussions.microsoft.com> wrote in
> message
>>news:4f4201c489ce$6c6a2360$a301280a@phx.gbl...
>>>
>>>
>>> I'm running XP and keep having problems when faxing
> from
>>> any program. The wizard will not open & I get the
>>> message "Fax server information cannot be retrieved".
> If
>>> I then try to open the fax console, I get "All fax
>>> printers are inaccessible.
>>> If I reboot, the fax will work for a while then
> the "Fax
>>> server information cannot be retrieved" error message
>>> reappears.
>>> I have uninstalled/reinstalled Fax Services and
>>> added 'faxfix.reg' to the registry. SP1 is installed.
> No
>>> improvement.
>>> Any ideas???
>>>
>>>>
>>> .
>>>
>>>
>>
>>
>>.
>>

 

[miker]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

I suspect it started after installation of a program, but
I don't know where to look as I sometimes don't use the
fax for long periods.
Any intelligent guesses?

>-----Original Message-----
>I should think so. You are not, however, describing a
known issue. Without
>the exact steps to reproduce this problem, I doubt we'll
be able to figure
>much out.
>--
>Russ Valentine
>[MVP-Outlook]
>"Miker" <anonymous@discussions.microsoft.com> wrote in
message
>news:09a901c48b6a$a392d600$a401280a@phx.gbl...
>> If I try to open the fax console I am propted to
install
>> th "Microsoft shared fax driver". Is this significant?
>>>-----Original Message-----
>>>Other known causes:
>>>http://service1.symantec.com/SUPPORT/nip.nsf/4a29389c21
4c
>> 78ea88256c75005f451a/713afacbd4135e0a88256c77007e526f?
>> OpenDocument
>>>Error: "Rule Default Block Netspy Trojan Horse Matched"
>> when you start the
>>>computer
>>>http://service1.symantec.com/SUPPORT/nip.nsf/46f26a2d6d
af
>> b0a788256bc7005c3fa3/c06387f12de9fa2a88256cf60063c54d?
>> OpenDocument
>>>Microsoft Fax Monitor does not function properly after
>> installing Norton
>>>Internet Security
>>>
>>>
>>>--
>>>Russ Valentine
>>>[MVP-Outlook]
>>>"Miker" <anonymous@discussions.microsoft.com> wrote in
>> message
>>>news:4f4201c489ce$6c6a2360$a301280a@phx.gbl...
>>>>
>>>>
>>>> I'm running XP and keep having problems when faxing
>> from
>>>> any program. The wizard will not open & I get the
>>>> message "Fax server information cannot be retrieved".
>> If
>>>> I then try to open the fax console, I get "All fax
>>>> printers are inaccessible.
>>>> If I reboot, the fax will work for a while then
>> the "Fax
>>>> server information cannot be retrieved" error message
>>>> reappears.
>>>> I have uninstalled/reinstalled Fax Services and
>>>> added 'faxfix.reg' to the registry. SP1 is installed.
>> No
>>>> improvement.
>>>> Any ideas???
>>>>
>>>>>
>>>> .
>>>>
>>>>
>>>
>>>
>>>.
>>>
>
>
>.
>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Not really. You can tell from my earlier posts the type of programs that
seem to interfere with the Fax Monitor. We're always looking for others if
you can figure out what axed yours.
--
Russ Valentine
[MVP-Outlook]
"Miker" <anonymous@discussions.microsoft.com> wrote in message
news:0ef801c48bc1$cb9dec50$a601280a@phx.gbl...
>I suspect it started after installation of a program, but
> I don't know where to look as I sometimes don't use the
> fax for long periods.
> Any intelligent guesses?
>
>>-----Original Message-----
>>I should think so. You are not, however, describing a
> known issue. Without
>>the exact steps to reproduce this problem, I doubt we'll
> be able to figure
>>much out.
>>--
>>Russ Valentine
>>[MVP-Outlook]
>>"Miker" <anonymous@discussions.microsoft.com> wrote in
> message
>>news:09a901c48b6a$a392d600$a401280a@phx.gbl...
>>> If I try to open the fax console I am propted to
> install
>>> th "Microsoft shared fax driver". Is this significant?
>>>>-----Original Message-----
>>>>Other known causes:
>>>>http://service1.symantec.com/SUPPORT/nip.nsf/4a29389c21
> 4c
>>> 78ea88256c75005f451a/713afacbd4135e0a88256c77007e526f?
>>> OpenDocument
>>>>Error: "Rule Default Block Netspy Trojan Horse Matched"
>>> when you start the
>>>>computer
>>>>http://service1.symantec.com/SUPPORT/nip.nsf/46f26a2d6d
> af
>>> b0a788256bc7005c3fa3/c06387f12de9fa2a88256cf60063c54d?
>>> OpenDocument
>>>>Microsoft Fax Monitor does not function properly after
>>> installing Norton
>>>>Internet Security
>>>>
>>>>
>>>>--
>>>>Russ Valentine
>>>>[MVP-Outlook]
>>>>"Miker" <anonymous@discussions.microsoft.com> wrote in
>>> message
>>>>news:4f4201c489ce$6c6a2360$a301280a@phx.gbl...
>>>>>
>>>>>
>>>>> I'm running XP and keep having problems when faxing
>>> from
>>>>> any program. The wizard will not open & I get the
>>>>> message "Fax server information cannot be retrieved".
>>> If
>>>>> I then try to open the fax console, I get "All fax
>>>>> printers are inaccessible.
>>>>> If I reboot, the fax will work for a while then
>>> the "Fax
>>>>> server information cannot be retrieved" error message
>>>>> reappears.
>>>>> I have uninstalled/reinstalled Fax Services and
>>>>> added 'faxfix.reg' to the registry. SP1 is installed.
>>> No
>>>>> improvement.
>>>>> Any ideas???
>>>>>
>>>>>>
>>>>> .
>>>>>
>>>>>
>>>>
>>>>
>>>>.
>>>>
>>
>>
>>.
>>