XP Pro SP1 problem switching bet. MS-Fax and printer

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

If all other Windows applications work as expected (Wordpad, Paint, etc.)
and a different car catalog program works correctly, the problem is VERY
likely with the first catalog program. I'm not aware of this being any kind
of known problem; methinks the vendor of the first catalog program needs to
do some fixing...

Hal
--
Hal Hostetler, CPBE -- hhh@kvoa.com
Senior Engineer/MIS -- MS MVP-DTS -- WA7BGX
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"Reed" <reedh@rmi.net> wrote in message news:4133E74D.C19086CF@rmi.net...
> At my work we use an auto parts catalog database that is created
> and published by the car manufacturer. Recently we set up 2 PC's
> with XP Pro's included fax application so that parts drawings
> could be faxed directly from each PC with an attached modem.
>
> Our problem is when we want to switch back to local printer, the
> fax is still active and the Fax Wizard comes up, even though the
> printer is selected. The problem occurs the other way also, if you
> print something, then want to fax, even thought the fax icon is
> selected, the printer prints, the fax wizard does not appear. In
> other words, whichever function was last, is "locked" in. Two
> similarly configured PC's do same thing.
>
> All other Windows applications work as expected ( IE, Wordpad,
> Paint) in addition, a different car catalog works as expected.
>
> I have spoken to the help line for the vendor, of course they
> disavow any knowledge of, or interest in, a problem. Is this a
> known problem with some applications, and/or is there some
> information I can give the help line to research ??
>
> TIA,
> Reed