My xbox doesnt read my wired connection

Hello,
my xbox will not go on xbox live, i have my xbox wired to my router but everytime i try to test connection it says i need an ethernet cable in both my xbox and router when i already do, helppp!
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More about xbox doesnt read wired connection
  1. it might be cable problems or you plugged the cable wrong in router, you might want to chk this out
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