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printer installation error

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Anonymous   09-03-2004 at 08:01:29 AM

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

 

I am trying to install the software for an internet fax
program and it keeps failing when it attempts to install
the printer driver. The error I receive is:
could not configure printer. Error: The specified module
could not be found.

After spending an hour looking through the support site
and other postings in this newsgroup - I stopped and
restarted print spooler services.

I still received the error. I had a lexmark printer at
one time - so I also tried to use the command prompts
suggested by Cari on another issue for the RPC - but the
command prompt was not recognized.

Please help!!! Very Frustrating!

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Anonymous   09-03-2004 at 09:24:20 AM
- 0 +

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

 

Perhaps Bruce Sanderson's article will help blitz all traces of the Lexmark.
http://members.shaw.ca/bsanders/Cl [...] rivers.htm
--
Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com

"sheila" <anonymous@discussions.microsoft.com> wrote in message
news:559b01c49194$9a0e43f0$a501280a@phx.gbl...
>I am trying to install the software for an internet fax
> program and it keeps failing when it attempts to install
> the printer driver. The error I receive is:
> could not configure printer. Error: The specified module
> could not be found.
>
> After spending an hour looking through the support site
> and other postings in this newsgroup - I stopped and
> restarted print spooler services.
>
> I still received the error. I had a lexmark printer at
> one time - so I also tried to use the command prompts
> suggested by Cari on another issue for the RPC - but the
> command prompt was not recognized.
>
> Please help!!! Very Frustrating!

Reply to Anonymous
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