Can't install canon Multipass F30

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

The installation instructions for the updated drivers to this printer says
that windows needs to install plug and play USB drivers in the install
routine before the canon drivers can be installed. Windows is not installing
the plug and play USB drivers and therefore, I can't install the canon
drivers.The canon suite says it cant see the printer connected because(?)
the Plug and Play USB drivers wont install? Please help.I have SP2
installed.
Thanks.

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Yes, those are the drivers I am trying to install. The install program tells
me it cant see the printer.
Thanks

"Thomas Ferguson" <tomf@mvps.org> wrote in message
news:%23ej0mLukEHA.3432@TK2MSFTNGP14.phx.gbl...
> Make sure you have the Windows XP drivers for the printer.
>
> http://tinyurl.com/4xnlk
>
> Tom
> MSMVP-DTS
>
> "Jim" <yo@hi.net> wrote in message
> news:%23YcOGKtkEHA.3712@TK2MSFTNGP15.phx.gbl...
> : The installation instructions for the updated drivers to this printer
> says
> : that windows needs to install plug and play USB drivers in the install
> : routine before the canon drivers can be installed. Windows is not
> installing
> : the plug and play USB drivers and therefore, I can't install the canon
> : drivers.The canon suite says it cant see the printer connected
> because(?)
> : the Plug and Play USB drivers wont install? Please help.I have SP2
> : installed.
> : Thanks.
> :
> :
>
>

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

After installing SP2 my previously fully operational Canon i9900 USB2
printer could not be found. In fact no USB devices other than the
mouse were found, even though all the USB entries in Device Manager
looked fine. In Device Manager I selected each of the first few USB
items and did an Update Driver which fixed the problem:
http://support.microsoft.com/?kbid=873169

Jim wrote:
> Yes, those are the drivers I am trying to install. The install
> program tells me it cant see the printer.
> Thanks
>
> "Thomas Ferguson" <tomf@mvps.org> wrote in message
> news:%23ej0mLukEHA.3432@TK2MSFTNGP14.phx.gbl...
>> Make sure you have the Windows XP drivers for the printer.
>>
>> http://tinyurl.com/4xnlk
>>
>> Tom
>> MSMVP-DTS
>>
>> "Jim" <yo@hi.net> wrote in message
>> news:%23YcOGKtkEHA.3712@TK2MSFTNGP15.phx.gbl...
>>> The installation instructions for the updated drivers to this
>>> printer says that windows needs to install plug and play USB
>>> drivers in the install routine before the canon drivers can be
>>> installed. Windows is not installing the plug and play USB drivers
>>> and therefore, I can't install the canon drivers.The canon suite
>>> says it cant see the printer connected because(?) the Plug and
>>> Play
>>> USB drivers wont install? Please help.I have SP2 installed.
>>> Thanks.