I am not a big time PC gamer but i enjoy playing occasionally, as of late I've been playing Need For Speed Hot Pursuit and Saints Row 3 and for months I've played Saints Row on medium settings perfectly, and Need For Speed on high settings flawlessly. Well all of a sudden a few days ago I'm experiencing major lag and drops in fps all the way to 2-5fps randomly even on the lowest possible settings. I updated all of my drivers and have been trying to figure this out and I just can't seem to be able too so I'm hoping someone here can help me, anything would be appreciated. Thanks!
My laptop is an HP Envy-14 beats edition
Intel i5 M 480 cpu @ 2.67ghz...2.93ghz turbo boost
ok, downloaded HWMonitor...Average temps appear to be about 70 degrees Celsius and while trying to play a game temps are reaching around 90 degrees Celsius and I saw as high as 96, that sounds hot as hell to me I don't really know what temps mean im overheating but that sounds crazy hot...What could be causing me to overheat so badly all of a sudden???
Yeah that is to high of temps. You should be idle at around 40c. So are you using a chill matt while playing? Also where ever you find a place to blow out the dust in your laptop do it.
If you don't have a chill matt. Then go buy one. I bought mine for $15.00 and they do have them cheaper. Also don't play with it on your lap as it will make it over heat.
If you want a program to monitor your temps, GPU usage, fps, and set your fan to increase so when your temps rise so does the fan and you can watch all that on your screen while playing at the same time.
It is called MSI Afterburner. I will link you to it and it user manual. I never play with out it. Good luck and I hope you get your temps down.
well i took the computer apart and cleaned out all of the dust, it wasn't too bad but i hoped it was enough to get the temps down..but it did nothing still seems to be very hot...hp screwed me out of my warranty so i dont know what to do now
If you know how to add thermal paste to your GPU and maybe your CPU would be the next step or try using a chill matt like I suggested above. But if you don't know how to work on the inside of your laptop.
I would take it to a shop and have them take a look at it. It is a shame that HP duped you out of your warranty.
Just thinking about other possibilities, It wouldn't hurt to run a malware scan (Malwarebtyes is good for that). and Also Antivirus just for common list of things to check. And, if you tend to play around the same time frame every night/day and have an antivirus or malware scanner check to make sure it's not running automatically durring game time. Similar to that Windows Automated defrag is another thing to check
I'm pretty confident that I would be able to do the thermal paste job, but I don't think I want to risk possibly messing something up even worse.
Before I even thought about overheating as the problem I was trying other things to fix the problem so I updated literally every driver I possibly could I think lol, I updated the bios, and ran multiple virus scans and malware scans, I defragged my hard drive, ran ccleaner and probably even more I can't remember.
I should have never bought this damn thing and HP's horrific customer service and screwing me out of a $200 warranty has not made my experience more enjoyable.
Since clearing the fans, the average temp is now around 55-60, and highest i've seen is 85...That is alot better but my problem hasn't stopped. Regardless of display settings i try to play any game on my fps constantly drops from 60ish fps to 2-5fps and my startup time is still way longer than its ever been. Every hardware test that I have ran says everything on my computer is perfectly fine I do not understand this at all.