Any suggestions on how to fix this problem

[Diane]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Hi All

My OS is WINXP HED and using M/SOFT Fax with a dialup modem and broadband
for the internet. When I try to send a fax the modem dials but not with the
commom dialup sound. I dont receive any errors but in the fax concole it
says no dial tone and then it trys again with no luck. I was looking at my
event viewer and came across this message.The description for Event ID (
105 ) in Source ( dcfssvc ) cannot be found. The local computer may not have
the necessary registry information or message DLL files to display messages
from a remote computer. You may be able to use the /AUXSOURCE= flag to
retrieve this description; Much appreciated if you could help me to fix
this problem.

Cheers
indiana

 

[Guest]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Unfortunately, Windows XP Fax has proven to be incompatible with many common
modems and drivers, particularly older ones, even if the manufacturers claim
they are "compatible" with Windows XP. Modem incompatibility is not apparent
during installation or the initial setup. It only becomes apparent when you
first try to send or receive a fax. The Fax Service will dial or will answer
an incoming fax but then fail with any of a number of unhelpful error
messages such as "Line is busy," "There is no answer," or "Reception error."
There will be nothing in Event Viewer to give a clue as to where the problem
might lie.

These errors have been nearly impossible to track down. To do so requires
enabling both PSS and debug logging of fax transmissions, both of which
require fairly extensive registry changes. For the time being, the best
advice is to attempt to use XP Fax only if you have a modem that is listed
on the Windows XP Hardware Compatibility List and using the latest drivers.

--
Russ Valentine
[MVP-Outlook]
"Diane" <indiana_1@iprimus.com.au> wrote in message
news:OP6$960lEHA.1656@TK2MSFTNGP09.phx.gbl...
> Hi All
>
> My OS is WINXP HED and using M/SOFT Fax with a dialup modem and broadband
> for the internet. When I try to send a fax the modem dials but not with
> the
> commom dialup sound. I dont receive any errors but in the fax concole it
> says no dial tone and then it trys again with no luck. I was looking at my
> event viewer and came across this message.The description for Event ID (
> 105 ) in Source ( dcfssvc ) cannot be found. The local computer may not
> have
> the necessary registry information or message DLL files to display
> messages
> from a remote computer. You may be able to use the /AUXSOURCE= flag to
> retrieve this description; Much appreciated if you could help me to fix
> this problem.
>
> Cheers
> indiana
>
>
>
>
>
>