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Archived from groups: microsoft.public.windowsxp.print_fax (More info?)
Ever since I did a full recovery - (reinstalled XP) my Compaq Presario does
not communicate with my HP deskjet 3320. The printer drivers are installed,
printers and faxes in control panel "sees" the printer, it is set as the
default printer and says it is ready. I bought another deskjet printer and
had the same problem - the drivers were installed, but there is no
communicaion to the printer.
It's not a hardware problem, the printer and USB cable works fine with other
computers. I spent many hours on the phone with HP support and they concluded
it is a WIndows problem. Judging from the number of posts on the same problem
with other deskjets, I have to conclude this is true. I have
uninstalled/reinstalled the drivers many times. Is there a solution to this,
or have recent XP updates rendered it incompatible with my printer?
Ever since I did a full recovery - (reinstalled XP) my Compaq Presario does
not communicate with my HP deskjet 3320. The printer drivers are installed,
printers and faxes in control panel "sees" the printer, it is set as the
default printer and says it is ready. I bought another deskjet printer and
had the same problem - the drivers were installed, but there is no
communicaion to the printer.
It's not a hardware problem, the printer and USB cable works fine with other
computers. I spent many hours on the phone with HP support and they concluded
it is a WIndows problem. Judging from the number of posts on the same problem
with other deskjets, I have to conclude this is true. I have
uninstalled/reinstalled the drivers many times. Is there a solution to this,
or have recent XP updates rendered it incompatible with my printer?