Printer problems

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

You may need the hotfix if this is a Canon multifunction unit:

http://support.microsoft.com/defau [...] -us;884020
--
Cari (MS-MVP Printing, Imaging & Hardware)
www.coribright.com

"John" <anonymous@discussions.microsoft.com> wrote in message
news:172f01c499bf$ddb2c3a0$a401280a@phx.gbl...
>I just downloaded Windows XP Service Pack 2 (SP2).
> Restarted computer as directed. Went into MS Word program
> and tried to print a document. Got folowing message
> window: Unable to communicate with the device. Please
> start "MPService" from the Services applet in the Control
> Panel. Then please right-click on the Status Monitor to
> reconnect and try again.
>
> Cannot believe how long it took me to find the "Services"
> applet. (Finally found it under "Administrative Tools"!).
> Found MP Services and restarted it. Can't find the Staus
> Monitor to right click yet. Still can't get anything to
> print yet.
>
> ANY SUGGESTIONS????

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

You need the hotfix from Microsoft for the Canon multifunction printers....

http://www.microsoft.com/downloads [...] layLang=en
--
Cari (MS-MVP Printing, Imaging & Hardware)
www.coribright.com

"Nelson Kuto" <nelsonkuto1@globalpmoy.com> wrote in message
news:%23U2%23dfsnEHA.3908@TK2MSFTNGP09.phx.gbl...
>
> "John" <anonymous@discussions.microsoft.com> wrote in message
> news:172f01c499bf$ddb2c3a0$a401280a@phx.gbl...
>>I just downloaded Windows XP Service Pack 2 (SP2).
>> Restarted computer as directed. Went into MS Word program
>> and tried to print a document. Got folowing message
>> window: Unable to communicate with the device. Please
>> start "MPService" from the Services applet in the Control
>> Panel. Then please right-click on the Status Monitor to
>> reconnect and try again.
>>
>> Cannot believe how long it took me to find the "Services"
>> applet. (Finally found it under "Administrative Tools"!).
>> Found MP Services and restarted it. Can't find the Staus
>> Monitor to right click yet. Still can't get anything to
>> print yet.
>>
>> ANY SUGGESTIONS????
>
>
>