Tom's Hardware > Forum > Windows XP > Windows XP General Discussion > Printing problem

Printing problem

Forum Windows XP : Windows XP General Discussion - Printing problem

Tom's Hardware: Over 1.4 million members in 6 different countries available to answer all your high-tech questions. Sign up now! Its free!

Ask the community Add a reply

Bottom Search this thread

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

I have windows XP. My printer is a HP Deskjet 870Cxi I
changed my Black ink cartridge for a new one, did cleanup
and all. But I cannot get acceptable results when
printing. My color is OK when testing but the black ink
printing is worsening (I get horizontal white lines
accross the words) . How do I solve this mysterious
problem?

Add a reply

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

At this point in time, you probably want to think about purchasing a new
printer.
--
Cari (MS-MVP Printing, Imaging & Hardware)
www.coribright.com

"Victor S" <anonymous@discussions.microsoft.com> wrote in message
news:217001c49a88$41492940$a501280a@phx.gbl...
>I have windows XP. My printer is a HP Deskjet 870Cxi I
> changed my Black ink cartridge for a new one, did cleanup
> and all. But I cannot get acceptable results when
> printing. My color is OK when testing but the black ink
> printing is worsening (I get horizontal white lines
> accross the words) . How do I solve this mysterious
> problem?

Reply to Anonymous

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Victor,
Open the front cover so the cartridge moves to the center and then
look at the pad on the right hand side of the printer. The cartridge
is parked there when not printing. The pad is probably all inked up
and filling the jet holes so they can't eject the ink. That causes
white streaks or white lines.
Cheers,
Don

"Victor S" <anonymous@discussions.microsoft.com> wrote in message news:<217001c49a88$41492940$a501280a@phx.gbl>...
> I have windows XP. My printer is a HP Deskjet 870Cxi I
> changed my Black ink cartridge for a new one, did cleanup
> and all. But I cannot get acceptable results when
> printing. My color is OK when testing but the black ink
> printing is worsening (I get horizontal white lines
> accross the words) . How do I solve this mysterious
> problem?

Reply to Don

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Victor,

Don is probably right - it sounds like a built up stalagmite of ink in
the 'ink spitoon' is blocking the jet holes. For the full fix go to
http://h10025.www1.hp.com/ewfrf/wc [...] en&lang=en

Albert

"Victor S" <anonymous@discussions.microsoft.com> wrote in message news:<217001c49a88$41492940$a501280a@phx.gbl>...
> I have windows XP. My printer is a HP Deskjet 870Cxi I
> changed my Black ink cartridge for a new one, did cleanup
> and all. But I cannot get acceptable results when
> printing. My color is OK when testing but the black ink
> printing is worsening (I get horizontal white lines
> accross the words) . How do I solve this mysterious
> problem?

Reply to albert

Ask the community Add a reply

Tom's Hardware > Forum > Windows XP > Windows XP General Discussion > Printing problem

Go to:

Help |
Forum rules

There are 1292 identified and unidentified users. To see the list of identified users, Click here.

Page generated in 0.525 seconds

Please mind

You are about to answer a thread that has been inactive for more than 6 months.
If you still wish to proceed, please ensure that your posting is original and does not duplicate or overlap any prior responses to this thread.

Add a reply Cancel

Focus On

Printing problem

Forum Windows XP : Windows XP General Discussion - Printing problem

Please mind