Archived from groups: microsoft.public.windowsxp.print_fax (
More info?)
Thanks, I not only uninstalled xpsp2, but was unable to reinstall it. I did
not relize that xpsp2 is considered an upgrade, just like my xp pro,
therefore the 2 could not coexist together. So now i don't have xpsp2 but i
do have norton security. Thank you again.
truckrwolf
"Thomas Ferguson" wrote:
> Possibilities that are somewhat 'shots in the dark'.
>
> Navigate to Start Run. Type each line as below and press the enter key
> after each line.
>
> cmd
> net start spooler
>
>
> You should get a message that it succeeded. Now type
>
> exit
>
> and you should be back at the Windows desktop.
>
> Now, try installing the printers.
>
> Plan 2
>
> Go to Control Panel Add or remove programs and remove SP2.
> Unplug the printers from the computer.
> Restart Windows.
> Delete the printer drivers,
> Restart windows.
> Install SP2.
> Restart Windows.
> Reinstall the drivers according to the instructions.
>
> I don't know if either method will work. Just eliminating possibilities.
>
>
> There is a hotfix from Microsoft that addresses known issues with some
> printers.
>
http://support.microsoft.com/default.aspx?scid=kb;en-us;884020
> Perhaps Alan Morris or someone else can offer a comment on whether this
> will/might/won't help with your problem.
>
> Tom
> MSMVP-DTS
>
> "truckrwolf" <truckrwolf@discussions.microsoft.com> wrote in message
> news:E04D150A-6124-40A9-985F-75AB128A98AD@microsoft.com...
> :I have 2 printers both connected to the same computer(win xp pro with
> sp2)
> : the printers are hp deskjet 1210 psc and hp deskjet 5740. Like I said
> both
> : worked fine untill I installed sp2, now nether printer will install. I
> have
> : search for the answer for almost 2 weeks and nothing. I have read the
> Q/A
> : here and well hp, nothing on the web. I have even switched out the usb
> cable
> : and nada.
> : please help me, thanks.
> : truckrwolf
>
>
>