HP OfficeJet G85 + XP: can’t remove printers/drivers succe..

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

"veroverk" <veroverk.1d19d0@pcbanter.net> wrote in message
news:veroverk.1d19d0@pcbanter.net...
>
> Our HP G85 worked perfectly under Windows 98 and now not under XP. We
> have scoured websites and forums and carried out advice given as to
> removing the printers and drivers from the computer, including advice
> given on this forum
> (http://www.pcbanter.net/archive/index.php/t-229091Can't-Uninstall-HP-Printer-Driver.html)
> about another HP printer and XP. We performed the actions on the website
> that was referred to in the answer to the question:
> http://members.shaw.ca/bsanders/Cl [...] rivers.htm to remove all
> printers and printer drivers.
> Result: printer remnants were still found. We also saw an advert for
> the program: "Your Uninstaller" from ursoftware, which we promptly
> downloaded, installed and activated, but with the same result. Every
> time we try to remove the old printer and install the appropriate new
> drivers, we get the message that the program is already installed.
> We are beginning to think that nothing will work and will just have to
> scrap the printer completely. By the way, we also contacted a local
> technician, who said there was no point in our taking the machine to
> him as he would do exactly the steps we had already carried out. Any
> suggestions would be most welcome.
> veroverk
>
>
> --
> veroverk
Go to the HP home page and look for the help pages for your G 85. I have no
problem with Windows XP Pro
Eric Booth