Archived from groups: microsoft.public.windowsxp.print_fax (
More info?)
Did you have the motherboard replaced?
Did you completely uninstall ALL printers as per Bruce Sanderson's article
at:
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm
(remember you MUST disconnect the printer(s) from the PC before this.
Are these printers connecting via the LPT port or the USB port?
--
Cari (MS-MVP Printing, Imaging & Hardware)
www.coribright.com
"deon rautenbach" <total@1stchoice.co.za> wrote in message
news:283501c4a45e$8055bc40$a301280a@phx.gbl...
> It says:document failed to print
> -printer name..........
> -time sent...........
> when you have completed the printer set up it gives me a
> pop up and asks OK or TROUBLE SHOOT
> i had a hp840c connected to the comp and it worked fine
> until four days ago,i took the printer in and was told
> that the pc board was fried,ive tried connecting the
> current printer OFFICEJET K80 as well as a HP 90c and it
> seems that the computer accepts it and there is a comms
> problem between the comp and printers
> i took the comp in to have it checked out and it seem the
> it is not reading the drivers ive even tried it on the
> UCB port and nothing happened
> i would appreciate your help as it month end for me
>
>>-----Original Message-----
>>What is the exact text of the error message?
>>--
>>Cari (MS-MVP Printing, Imaging & Hardware)
>>www.coribright.com
>>
>>"deon rautenbach" <total@1stchoice.co.za> wrote in
> message
>>news:22cf01c4a3a8$e1174b90$a301280a@phx.gbl...
>>> ive got a officejet k80 and when i install it there is
> no
>>> problem,but when it is asked to print a test page or
> any
>>> thing els im given a error at the bottom of my
>>> screen,could this be a hardware problem? im running XP
>>> HOME.
>>>
>>
>>
>>
>>.
>>
>
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