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Random pc shutdowns in games

Last response: in Video Games
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July 12, 2012 9:16:11 AM

hello,

since some weeks i get random pc shutdowns and i don't know why.

spec

be quit 600w

amd 6880

intel i5 2450

i double checked the temp of my cpu / gpu which is perfectly fine.
I don't know what causes this problem. Maybe other parts of my system causes random system shutdowns ?

Is there a way to log them ?

Any ideas ?

More about : random shutdowns games

July 12, 2012 10:30:30 AM

What's the brand of your Power supply? That could be the culprit. You should grab like Seasonic, Corsair or Silverstone they are quality PSU
July 12, 2012 12:26:07 PM

venjhammet said:
What's the brand of your Power supply? That could be the culprit. You should grab like Seasonic, Corsair or Silverstone they are quality PSU


it's the "Be quite 600W 80+"
Related resources
July 12, 2012 12:26:10 PM

venjhammet said:
What's the brand of your Power supply? That could be the culprit. You should grab like Seasonic, Corsair or Silverstone they are quality PSU


it's the "Be quite 600W 80+"
July 12, 2012 1:09:47 PM

Check the event viewer to see if it lists any problems around the time your computer shuts down. Normally a PC shuts down when there is a heating problem or a PSU problem. If you have a spare computer, try swapping out the PSU. Also, make sure all ram and PCI/e cards are inserted all the way.
July 12, 2012 1:31:37 PM

Hawkeye22 said:
Check the event viewer to see if it lists any problems around the time your computer shuts down. Normally a PC shuts down when there is a heating problem or a PSU problem. If you have a spare computer, try swapping out the PSU. Also, make sure all ram and PCI/e cards are inserted all the way.


Okay i got one fatal error. Source " Kernel-Power ". This should be the PSU right ?

But I got no problems if I just surf on the web, only if i play games. Do you think thats definitly a psu problem?

i think I have on old PSU somewhere but dunno if this has enough power :/ 



- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2012-06-25T16:53:02.975609700Z" />
<EventRecordID>63905</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>kanta-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>
July 12, 2012 2:55:32 PM

check that you got latest bios for your motherboard. I'm also curious to know where did you get a 6880?

not to be a bother, but it would help that after double posting you at least got the spelling right on the PSU model...

do me a favor and list all your system specs so we can see if you got enough juice.
July 12, 2012 3:09:34 PM

AntiZig said:
check that you got latest bios for your motherboard. I'm also curious to know where did you get a 6880?

not to be a bother, but it would help that after double posting you at least got the spelling right on the PSU model...

do me a favor and list all your system specs so we can see if you got enough juice.


yeah sorry i was at my university and I'm not good at typing with my android :( 


Full spec:


CPU: i5 2450
MoBo MSI PH61A-P35 (MS-7732) (bios version: AT/AT COMPATIBLE | 07/29/11 | ACRSYS - 1072009 Sm version 1.4)
graphics card : 6870 http://www.newegg.com/Product/Product.aspx?Item=N82E168...
Windows 7 Ultimate 64bit
Sound: SB-Live24bit
Ram : 8gb 2x Kingston HyperX 4gb
Be quiet 600W 80+


CPU temp ingames ~ 50-60 °C
GPU temp ingames ~ 55°C


It only happens under load. Yesterday I could run my computer 26hours with no problem.


Errorlogs:

Spoiler
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2012-07-12T14:09:23.053609800Z" />
<EventRecordID>70424</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>kanta-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>


Spoiler
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-EventTracing" Guid="{B675EC37-BDB6-4648-BC92-F3FDC74D3CA2}" />
<EventID>3</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>2</Task>
<Opcode>14</Opcode>
<Keywords>0x8000000000000010</Keywords>
<TimeCreated SystemTime="2012-07-12T14:09:25.159613500Z" />
<EventRecordID>435</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="168" />
<Channel>Microsoft-Windows-Kernel-EventTracing/Admin</Channel>
<Computer>kanta-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="SessionName">Microsoft Security Client OOBE</Data>
<Data Name="FileName">C:\ProgramData\Microsoft\Microsoft Security Client\Support\EppOobe.etl</Data>
<Data Name="ErrorCode">3221225485</Data>
<Data Name="LoggingMode">5</Data>
</EventData>
</Event>


Spoiler
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="EventLog" />
<EventID Qualifiers="32768">6008</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-07-12T14:09:27.000000000Z" />
<EventRecordID>70420</EventRecordID>
<Channel>System</Channel>
<Computer>kanta-PC</Computer>
<Security />
</System>
- <EventData>
<Data>16:08:36</Data>
<Data>‎12.‎07.‎2012</Data>
<Data />
<Data />
<Data>3545</Data>
<Data />
<Data />
<Binary>DC07070004000C00100008002400B003DC07070004000C000E0008002400B003600900003C000000010000006009000000000000B00400000100000000000000</Binary>
</EventData>
</Event>



Spoiler
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7026</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2012-07-12T14:10:06.630049000Z" />
<EventRecordID>70494</EventRecordID>
<Correlation />
<Execution ProcessID="500" ThreadID="504" />
<Channel>System</Channel>
<Computer>kanta-PC</Computer>
<Security />
</System>
- <EventData>
<Data Name="param1">RAMDiskVE</Data>
</EventData>
</Event>
July 12, 2012 3:17:28 PM

The description for event ID 41 is The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly which we already know.

Do you have decent power in your house/apartment? If your lights blink a lot or if the refridgerator kicking on causes lights to dim momentarily, you might want to look into getting a UPS. At this time I reccomend trying a different PSU as i think this is the most likely problem.
July 12, 2012 4:22:44 PM

Hawkeye22 said:
The description for event ID 41 is The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly which we already know.

Do you have decent power in your house/apartment? If your lights blink a lot or if the refridgerator kicking on causes lights to dim momentarily, you might want to look into getting a UPS. At this time I reccomend trying a different PSU as i think this is the most likely problem.


Tried my old PSU, seems to be fine now :( 

Thanks
July 12, 2012 4:47:02 PM

Ah, well, get a good PSU like one of the ones venjhammet mentioned. The lower tiered PSU's don't hold up as well. I tend to like Seasonic PSU's.
!