Tom's Hardware > Forum > Windows XP > Windows XP General Discussion > Cannot send or receive FAX using FAX Console, couldn't pre..

Cannot send or receive FAX using FAX Console, couldn't pre..

Forum Windows XP : Windows XP General Discussion - Cannot send or receive FAX using FAX Console, couldn't pre..

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Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

 

Send problem:
I have send faxes but it seemed nothing happened. No phone rings, nothing
in sent box. I have opened the Fax monitor and it says "Ready to send
faxes", three buttons below "Hide", "Answer Now" and "Less <<". I am not
sure why there is an "answer now" button when I am SENDING a fax? (However,
I was able to send faxes with another program-->FaxTalk Communicator.)

Receive problem:
My phone rings and I answered it. The time elapses starts counting, and
when the faxing is starting to send at the other end, my computer would
freeze. It freezes every time, and I couldn't call the Task Manager, so I
can only restart the computer.

Couldn't preview fax:
At first when I click the "Preview fax" button, it would open the Fax Viewer
and had a message inside "No preview available".

Could you please tell me how to fix these? Thank you very much!! :)

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Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

 

Tell us what changed between "at first" and now.
If you have or had other fax software installed, XP Fax often will not
function.
--
Russ Valentine
[MVP-Outlook]
"Bonnie Chan" <BonnieChan@discussions.microsoft.com> wrote in message
news:32F2C975-0D9B-4B7B-A9B5-CD6FF577D0B0@microsoft.com...
> Send problem:
> I have send faxes but it seemed nothing happened. No phone rings, nothing
> in sent box. I have opened the Fax monitor and it says "Ready to send
> faxes", three buttons below "Hide", "Answer Now" and "Less <<". I am not
> sure why there is an "answer now" button when I am SENDING a fax?
> (However,
> I was able to send faxes with another program-->FaxTalk Communicator.)
>
> Receive problem:
> My phone rings and I answered it. The time elapses starts counting, and
> when the faxing is starting to send at the other end, my computer would
> freeze. It freezes every time, and I couldn't call the Task Manager, so I
> can only restart the computer.
>
> Couldn't preview fax:
> At first when I click the "Preview fax" button, it would open the Fax
> Viewer
> and had a message inside "No preview available".
>
> Could you please tell me how to fix these? Thank you very much!! :)

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