Document permanently stuck on printer queue

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

I have a document permanently stuck on the printer queue
in status 'deleting - printing'.

It completed printing all but the first page and then
froze.

No matter what I try - cancelling, changing status, re-
booting the PC even deleting the printer - the status
remains the same and I cannot get any other document to
print anymore.

I use Windows XP and an HP psc 2410 photosmart all-in-one
without any problems to date.

I trust there is a way to 'force clear' the print queue ?

Can anyone advise me how to solve this problem ?

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

See the instructions at Bruce Sanderson's website about cleanspl
--
Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com


"Koen Van den Brande" <kandlvdb@yahoo.co.uk> wrote in message
news:1ccd01c4add5$f8f7b880$a301280a@phx.gbl...
>I have a document permanently stuck on the printer queue
> in status 'deleting - printing'.
>
> It completed printing all but the first page and then
> froze.
>
> No matter what I try - cancelling, changing status, re-
> booting the PC even deleting the printer - the status
> remains the same and I cannot get any other document to
> print anymore.
>
> I use Windows XP and an HP psc 2410 photosmart all-in-one
> without any problems to date.
>
> I trust there is a way to 'force clear' the print queue ?
>
> Can anyone advise me how to solve this problem ?
>