Hi,
I bought Metro 2033 on Steam for 2.49 euros yesterday and installed it. When i tried to play the game crashes after the 4A Games logo and i get a message saying Metro 2033 executable has stopped working with these :
Problem signature:
Problem Event Name: APPCRASH
Application Name: Metro2033.exe
Application Version: 1.0.0.1
Application Timestamp: 4c7775b7
Fault Module Name: Metro2033.exe
Fault Module Version: 1.0.0.1
Fault Module Timestamp: 4c7775b7
Exception Code: c0000005
Exception Offset: 003e7ccb
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
I reinstalled it but it didn't fix anything. I also followed some steps from the steam forum Step 1. Turn your steam off and disable auto-start.
"Step 1. Turn your steam off and disable auto-start.
Step 2.
Go to Metro 2033 install folder which should be located in
Steam\steamapps\common\metro 2033\
find a folder named "install" and open it
(Steam\steamapps\common\metro 2033\install)
Step 3. reinstall the installer named
"vcredist_x86_sp1_atl_4053.exe"
Step 4. Open Directx folder
(Steam\steamapps\common\metro 2033\install\Directx)
and find DXSETUP.exe and run it.
Step 5. leave the Directx folder and open D3D11Install
(Steam\steamapps\common\metro 2033\install\D3D11Install)
NOTE: I'm not sure if everyone who don't have DX11 capable OS such as Vista or Windows 7 should do this.
Run D3D11Install.exe
Step 6. Once everything is done, restart the computer. Make sure Steam cannot autostart once you restart. When you restart, back to install folder.
(Steam\steamapps\common\metro 2033\install)
And run PhysX_10.02.22_9.10.0222_SystemSoftware.exe
IF it says its uninstalling, let it complete and reinstall.
Step 7. Start Metro 2033 and cross your fingers!"
but when i tried to install the d3d11 i got a message that i already have it installed and i don't have to install it and when i tried to install the physx i got a message saying that i have already the latest version and i don't have to install this version as it is older. And the game crashed again with the same message again.
I hope you find a solution soon!
Thank you.
I bought Metro 2033 on Steam for 2.49 euros yesterday and installed it. When i tried to play the game crashes after the 4A Games logo and i get a message saying Metro 2033 executable has stopped working with these :
Problem signature:
Problem Event Name: APPCRASH
Application Name: Metro2033.exe
Application Version: 1.0.0.1
Application Timestamp: 4c7775b7
Fault Module Name: Metro2033.exe
Fault Module Version: 1.0.0.1
Fault Module Timestamp: 4c7775b7
Exception Code: c0000005
Exception Offset: 003e7ccb
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
I reinstalled it but it didn't fix anything. I also followed some steps from the steam forum Step 1. Turn your steam off and disable auto-start.
"Step 1. Turn your steam off and disable auto-start.
Step 2.
Go to Metro 2033 install folder which should be located in
Steam\steamapps\common\metro 2033\
find a folder named "install" and open it
(Steam\steamapps\common\metro 2033\install)
Step 3. reinstall the installer named
"vcredist_x86_sp1_atl_4053.exe"
Step 4. Open Directx folder
(Steam\steamapps\common\metro 2033\install\Directx)
and find DXSETUP.exe and run it.
Step 5. leave the Directx folder and open D3D11Install
(Steam\steamapps\common\metro 2033\install\D3D11Install)
NOTE: I'm not sure if everyone who don't have DX11 capable OS such as Vista or Windows 7 should do this.
Run D3D11Install.exe
Step 6. Once everything is done, restart the computer. Make sure Steam cannot autostart once you restart. When you restart, back to install folder.
(Steam\steamapps\common\metro 2033\install)
And run PhysX_10.02.22_9.10.0222_SystemSoftware.exe
IF it says its uninstalling, let it complete and reinstall.
Step 7. Start Metro 2033 and cross your fingers!"
but when i tried to install the d3d11 i got a message that i already have it installed and i don't have to install it and when i tried to install the physx i got a message saying that i have already the latest version and i don't have to install this version as it is older. And the game crashed again with the same message again.
I hope you find a solution soon!
Thank you.
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