Steam (more questions than complaint)
After searching around the net, I see a lot of forums that have complaints against Steam. I do too but I have questions I would like to research if anyone would be willing to help me out.
I recently had to re-build my son’s computer with new hardware (the original problem was the CPU power cable off the power supply was faulty, but before I knew that I had replaced the motherboard and CPU). Since my re-built system is a major upgrade to what was before it will stay as is.
After that I re-installed the OS. Then I went to install Skyrim, which requires Steam. After logging into Steam a message popped up acknowledging my new hardware and that an email would be sent to me with a verification code.
1. Did at any point Steam release to me a Service Subscriber Agreement or anything of the sort that I accepted that said they could collect this data? (not a big point for me, just want to know the answer to this).
2. Does this process fall under SteamGuard? And if so, was this option to my account set as a default or did I have to set this option myself? Was I ever informed of this process? (Sorry if I don’t know the answers to this myself, my son plays the games, I set up the account so I don’t know every little thing that came across from Steam.
At this point I cannot install the game because the email address on the account is old, and because in my area Verizon was replaced with Frontier and that address had to be switched over. So I will never get that verification code. I opened a ticket with Steam of course. Sorry to say it is taking a long time.
To play Skyrim, the box states, that Steam is required and a free account set up. It also states that a SSA needs to be accepted. When I was installing the game, I read those agreements (you know the ones that every accepts quickly and hits next). Nowhere does it state that if I change hardware that I had to verfiy my system.
I meet every requirement to install and play the game.
1. I bought the game at a retail store with money.
2. I have an internet connection.
3. I have a free Steam account that my login is accepted.
4. I have accepted the SSA presented before me.
I don’t know what can be done if anything, this seems wrong. But I hope someone can answers my questions so I can better understand the situation.
After searching around the net, I see a lot of forums that have complaints against Steam. I do too but I have questions I would like to research if anyone would be willing to help me out.
I recently had to re-build my son’s computer with new hardware (the original problem was the CPU power cable off the power supply was faulty, but before I knew that I had replaced the motherboard and CPU). Since my re-built system is a major upgrade to what was before it will stay as is.
After that I re-installed the OS. Then I went to install Skyrim, which requires Steam. After logging into Steam a message popped up acknowledging my new hardware and that an email would be sent to me with a verification code.
1. Did at any point Steam release to me a Service Subscriber Agreement or anything of the sort that I accepted that said they could collect this data? (not a big point for me, just want to know the answer to this).
2. Does this process fall under SteamGuard? And if so, was this option to my account set as a default or did I have to set this option myself? Was I ever informed of this process? (Sorry if I don’t know the answers to this myself, my son plays the games, I set up the account so I don’t know every little thing that came across from Steam.
At this point I cannot install the game because the email address on the account is old, and because in my area Verizon was replaced with Frontier and that address had to be switched over. So I will never get that verification code. I opened a ticket with Steam of course. Sorry to say it is taking a long time.
To play Skyrim, the box states, that Steam is required and a free account set up. It also states that a SSA needs to be accepted. When I was installing the game, I read those agreements (you know the ones that every accepts quickly and hits next). Nowhere does it state that if I change hardware that I had to verfiy my system.
I meet every requirement to install and play the game.
1. I bought the game at a retail store with money.
2. I have an internet connection.
3. I have a free Steam account that my login is accepted.
4. I have accepted the SSA presented before me.
I don’t know what can be done if anything, this seems wrong. But I hope someone can answers my questions so I can better understand the situation.
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