Old HP Pavilion doesn't print with XP

[Guest]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

I upgraded my HP Pavilion 8370 to XP and now my 990Cxi printer doesn't work.
I recall reading something about a bios change that will correct problem. HP
doesn't support XP on these old computers so no luck with HP.

Any help would be appreciated.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

http://www.coribright.com/windows/Article%20One.htm

Printer should be DISCONNECTED during upgrade.
--
Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com

"bigb80524" <bigb80524@discussions.microsoft.com> wrote in message
news:6980A500-5106-4FB1-9AF0-12F3D6B971CB@microsoft.com...
>I upgraded my HP Pavilion 8370 to XP and now my 990Cxi printer doesn't
>work.
> I recall reading something about a bios change that will correct problem.
> HP
> doesn't support XP on these old computers so no luck with HP.
>
> Any help would be appreciated.
>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

HP Deskjet 990cxi Printer Full Feature Software/Driver
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?product=60098&os=228&lang=en&lc=en&cc=us&dlc=en&softwareitem=dj-21737-1

HP Deskjet 990cxi Printer Setup and install
http://h10025.www1.hp.com/ewfrf/wc/setupCategory?product=60098&os=228&lang=en&lc=en&cc=us&dlc=en

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx

----------------------------------------------------------------------------------------

"bigb80524" wrote:

| I upgraded my HP Pavilion 8370 to XP and now my 990Cxi printer doesn't work.
| I recall reading something about a bios change that will correct problem. HP
| doesn't support XP on these old computers so no luck with HP.
|
| Any help would be appreciated.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Thanks Carey,

I reviewed these two URLs and didn't find anything to address my problem.
Was there something specific on these two sites that you intended for me to
look for? I loaded the software from the CD that came with the printer. I
performed a computer check a the one URL you gave and it said my drivers are
current.

I recall needing to make a bios change to get the printer to work with the
8370 bios. Is there information about the bios change on the web sites you
provided?

Thanks.

"Carey Frisch [MVP]" wrote:

> HP Deskjet 990cxi Printer Full Feature Software/Driver
> http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?product=60098&os=228&lang=en&lc=en&cc=us&dlc=en&softwareitem=dj-21737-1
>
> HP Deskjet 990cxi Printer Setup and install
> http://h10025.www1.hp.com/ewfrf/wc/setupCategory?product=60098&os=228&lang=en&lc=en&cc=us&dlc=en
>
> --
> Carey Frisch
> Microsoft MVP
> Windows XP - Shell/User
>
> Be Smart! Protect Your PC!
> http://www.microsoft.com/athome/security/protect/default.aspx
>
> ----------------------------------------------------------------------------------------
>
> "bigb80524" wrote:
>
> | I upgraded my HP Pavilion 8370 to XP and now my 990Cxi printer doesn't work.
> | I recall reading something about a bios change that will correct problem. HP
> | doesn't support XP on these old computers so no luck with HP.
> |
> | Any help would be appreciated.
>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

I am pretty sure there was a KB at MS on this at one time. I can't find it
now. Here are some others with the same type of issue.

http://support.microsoft.com/default.aspx?scid=kb;en-us;322961&Product=winxp
"Document Failed to Print" Error Message After You Upgrade to Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;315325&Product=winxp
You Cannot Print Documents After Upgrade to Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;313468&Product=winxp
Dell Dimension 8100 Computer Cannot Print After You Install Windows XP

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
;kbhowto]http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

"bigb80524" <bigb80524@discussions.microsoft.com> wrote in message
news:EEBAE65D-0145-4A13-8FB6-AD20BF872FA2@microsoft.com...
> Thanks Carey,
>
> I reviewed these two URLs and didn't find anything to address my problem.
> Was there something specific on these two sites that you intended for me
to
> look for? I loaded the software from the CD that came with the printer. I
> performed a computer check a the one URL you gave and it said my drivers
are
> current.
>
> I recall needing to make a bios change to get the printer to work with the
> 8370 bios. Is there information about the bios change on the web sites you
> provided?
>
> Thanks.
>
> "Carey Frisch [MVP]" wrote:
>
> > HP Deskjet 990cxi Printer Full Feature Software/Driver
> >
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?product=60098&os=228&lang=en&lc=en&cc=us&dlc=en&softwareitem=dj-21737-1
> >
> > HP Deskjet 990cxi Printer Setup and install
> >
http://h10025.www1.hp.com/ewfrf/wc/setupCategory?product=60098&os=228&lang=en&lc=en&cc=us&dlc=en
> >
> > --
> > Carey Frisch
> > Microsoft MVP
> > Windows XP - Shell/User
> >
> > Be Smart! Protect Your PC!
> > http://www.microsoft.com/athome/security/protect/default.aspx
> >
>
> --------------------------------------------------------------------------
--------------
> >
> > "bigb80524" wrote:
> >
> > | I upgraded my HP Pavilion 8370 to XP and now my 990Cxi printer doesn't
work.
> > | I recall reading something about a bios change that will correct
problem. HP
> > | doesn't support XP on these old computers so no luck with HP.
> > |
> > | Any help would be appreciated.
> >