Archived from groups: microsoft.public.windowsxp.print_fax (
More info?)
Unfortunately, this article fails to mention that this key has permissions
set so that only the Built-in account SYSTEM has permission to modify or
delete it.
To delete this key, you must first modify the permissions so that you have
appropriate permissions. In regedit:
Right click on the key (left pane of registry editor)
Select Permissions
Select the Everyone entry
Click on the box in the Full Control row and the Allow column
Click OK
Now you should be able to delete that key.
--
Bruce Sanderson MVP
It's perfectly useless to know the right answer to the wrong question.
"Philippe" <pbonal@club-internet.fr> wrote in message
news:O3bQ2y63EHA.1452@TK2MSFTNGP11.phx.gbl...
> Hi,
>
> Since I have installed WXP SP2, I cannot install an HP PSC 2410 printer.
> I search any tips to help me so I am following instructions of KB298370
> article (http://support.microsoft.com/default.aspx?scid=kb;en-us;298370 )
>
> This following error message occurs while I'm deleting the key
> (where devicename is the name of the device I have not used since few
> month
> and I uninstalled)
>
>
> Cannot delete devicename: Error while deleting the key
>
>
> Why this key can not be deleted ? What can I do to delete this key ?
>
>
> Thank you in advance for any help
> ------
> Philip
>
>
>
> "Bruce Sanderson" <Bruce.Sanderson@junk.junk> wrote in message
> news:uiS$C9$2EHA.1452@TK2MSFTNGP11.phx.gbl...
> | See if the information at
>
http://members.shaw.ca/bsanders/AddNewFails.htm
> | helps.
> |
> | --
> | Bruce Sanderson MVP
> |
> | It's perfectly useless to know the right answer to the wrong question.
> |
> |
> | "Steve Allen" <Steve Allen@discussions.microsoft.com> wrote in message
> | news:551F6C4C-5953-43B1-8C71-8F78051ED855@microsoft.com...
> | > New Hardware detection kept detecting my printer (HP LJ1200) even
> though
> | > the
> | > printer was previously installed months ago. Applied resolution from
> | > KB298370 and uninstalled the printer.
> | >
> | > When I tried to reinstall, get the error "Cannot install this
> hardware.
> | > An
> | > Error occurred during the installation of this device. The printer
> driver
> | > is
> | > unknown." I'm using the HP supplied driver which is a signed driver.
> | >
> | > Any ideas on how to reinstall?
> | >
> | > TIA,
> | > Steve Allen
> |
> |
>
>