hppsc1350 printer driver is unknown

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Run a System File Check....

from the Command Prompt, type

sfc /scannnow

(note space between c and /)
--
Cari (MS-MVP) Windows Client - Printing/Imaging and Hardware
www.coribright.com

"tenaj13215" <tenaj13215@discussions.microsoft.com> wrote in message
news:2388D156-7E20-4F1C-B7FE-F49DF65CEDCE@microsoft.com...
> After having to uninstall a problem program, my HP PSC 1350 stopped
> working.
> (Running XP home (SP1) on a Gateway) I uninstalled and tried to
> reinstall,
> but I now get a message "printer driver is unknown." I've tried to use
> the
> disc and the web update for drivers. I have no problem installing it on
> my
> husband's identical computer. I also have no problem installing my old HP
> Deskjet 952C on my computer with both USB and parallel. System restore
> has
> not helped. I've also uninstalled and reinstalled the USBs. My son even
> ran
> the Operating System repair. Can someone PLEASE help?
>

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Thank you for your response. I ran a System File check as you suggested -
inserted Windows CD when asked (I assume I wasn't supposed to do anything
when the welcome window opened) then waited while the Windows File Protection
ran - it completed, and closed. Was there supposed to be a message or
anything? Nothing else happened. What next? (I am definitely entering an
unknown area of computer knowledge for me!) Thanks!

"Cari (MS-MVP)" wrote:

> Run a System File Check....
>
> from the Command Prompt, type
>
> sfc /scannnow
>
> (note space between c and /)
> --
> Cari (MS-MVP) Windows Client - Printing/Imaging and Hardware
> www.coribright.com
>
> "tenaj13215" <tenaj13215@discussions.microsoft.com> wrote in message
> news:2388D156-7E20-4F1C-B7FE-F49DF65CEDCE@microsoft.com...
> > After having to uninstall a problem program, my HP PSC 1350 stopped
> > working.
> > (Running XP home (SP1) on a Gateway) I uninstalled and tried to
> > reinstall,
> > but I now get a message "printer driver is unknown." I've tried to use
> > the
> > disc and the web update for drivers. I have no problem installing it on
> > my
> > husband's identical computer. I also have no problem installing my old HP
> > Deskjet 952C on my computer with both USB and parallel. System restore
> > has
> > not helped. I've also uninstalled and reinstalled the USBs. My son even
> > ran
> > the Operating System repair. Can someone PLEASE help?
> >
>
>
>
>

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Now download a new set of software drivers from:
http://h10025.www1.hp.com/ewfrf/wc/softwareList?dlc=en&...
(yes, all 364mb of it)

Install it and do not connect the printer until it tells you to do so.

--
Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com

"tenaj13215" <tenaj13215@discussions.microsoft.com> wrote in message
news:054D377D-F24C-4349-A8B0-EF9B0EDF0F2C@microsoft.com...
> Thank you for your response. I ran a System File check as you suggested -
> inserted Windows CD when asked (I assume I wasn't supposed to do anything
> when the welcome window opened) then waited while the Windows File
> Protection
> ran - it completed, and closed. Was there supposed to be a message or
> anything? Nothing else happened. What next? (I am definitely entering
> an
> unknown area of computer knowledge for me!) Thanks!
>
> "Cari (MS-MVP)" wrote:
>
>> Run a System File Check....
>>
>> from the Command Prompt, type
>>
>> sfc /scannnow
>>
>> (note space between c and /)
>> --
>> Cari (MS-MVP) Windows Client - Printing/Imaging and Hardware
>> www.coribright.com
>>
>> "tenaj13215" <tenaj13215@discussions.microsoft.com> wrote in message
>> news:2388D156-7E20-4F1C-B7FE-F49DF65CEDCE@microsoft.com...
>> > After having to uninstall a problem program, my HP PSC 1350 stopped
>> > working.
>> > (Running XP home (SP1) on a Gateway) I uninstalled and tried to
>> > reinstall,
>> > but I now get a message "printer driver is unknown." I've tried to use
>> > the
>> > disc and the web update for drivers. I have no problem installing it
>> > on
>> > my
>> > husband's identical computer. I also have no problem installing my old
>> > HP
>> > Deskjet 952C on my computer with both USB and parallel. System restore
>> > has
>> > not helped. I've also uninstalled and reinstalled the USBs. My son
>> > even
>> > ran
>> > the Operating System repair. Can someone PLEASE help?
>> >
>>
>>
>>
>>
>