Will not print black text

[Guest]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

I have a canon BJC-2000 and it will not print black text, color will print.
Changed ink cart. and still no black. Went out and bought new Lexmark Z515
and it will not print black text will print color. I assume the problem is in
windows XP and yes I have the service pack 2 update. Please help, Thanks...
--
ronshrine

 

[Guest]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

What application or applications are you using to print? (Notepad, Word,
Photoshop,...?)

Tom
MSMVP
Windows Shell/User



"ronshrine" <ronshrine@discussions.microsoft.com> wrote in message
news:35E0FFD8-3CC0-4CB8-B3AA-8E628366C9A0@microsoft.com...
:I have a canon BJC-2000 and it will not print black text, color will
print.
: Changed ink cart. and still no black. Went out and bought new Lexmark
Z515
: and it will not print black text will print color. I assume the
problem is in
: windows XP and yes I have the service pack 2 update. Please help,
Thanks...
: --
: ronshrine

 

[Guest]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

ronshrine wrote:
> I have a canon BJC-2000 and it will not print black text, color will
> print. Changed ink cart. and still no black. Went out and bought new
> Lexmark Z515 and it will not print black text will print color. I
> assume the problem is in windows XP and yes I have the service pack 2
> update. Please help, Thanks...


Let's see you have a problem with a semi-decent printer and you go out and
replace it with one of the worst. You're beyond any assistance anyone here
can give you!
--
Facon - the artificial bacon bits you get in Pizza Hut for sprinkling
on salads.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Thanks for being conciderate: I used notepad, word and from microsoft
explorer and they all leave out the black text.

"Thomas Ferguson" wrote:

> What application or applications are you using to print? (Notepad, Word,
> Photoshop,...?)
>
> Tom
> MSMVP
> Windows Shell/User
>
>
>
> "ronshrine" <ronshrine@discussions.microsoft.com> wrote in message
> news:35E0FFD8-3CC0-4CB8-B3AA-8E628366C9A0@microsoft.com...
> :I have a canon BJC-2000 and it will not print black text, color will
> print.
> : Changed ink cart. and still no black. Went out and bought new Lexmark
> Z515
> : and it will not print black text will print color. I assume the
> problem is in
> : windows XP and yes I have the service pack 2 update. Please help,
> Thanks...
> : --
> : ronshrine
>
>
>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

Thank you for the information.

You probably know that the usual cause of such a problem is a printer
defect-a 'clog' in the black ink feed system, for example. Since the
problem also happens with a new, second printer, that cause would seem
to be less likely. However, for greater certainty, is it possible for
you to connect the Canon printer to different computer and test it?
Also, did you try running the printer's "self test". See the printer
manual for details.

For diagnostic purposes: Install the Generic/text only printer driver,
select it as the default printer and print something from Notepad.

Tom
MSMVP
Windows Shell/User


"ronshrine" <ronshrine@discussions.microsoft.com> wrote in message
news:3E287593-7A11-4D9C-9F16-9E9CA10F5236@microsoft.com...
: Thanks for being conciderate: I used notepad, word and from microsoft
: explorer and they all leave out the black text.
:
: "Thomas Ferguson" wrote:
:
: > What application or applications are you using to print? (Notepad,
Word,
: > Photoshop,...?)
: >
: > Tom
: > MSMVP
: > Windows Shell/User
: >
: >
: >
: > "ronshrine" <ronshrine@discussions.microsoft.com> wrote in message
: > news:35E0FFD8-3CC0-4CB8-B3AA-8E628366C9A0@microsoft.com...
: > :I have a canon BJC-2000 and it will not print black text, color
will
: > print.
: > : Changed ink cart. and still no black. Went out and bought new
Lexmark
: > Z515
: > : and it will not print black text will print color. I assume the
: > problem is in
: > : windows XP and yes I have the service pack 2 update. Please help,
: > Thanks...
: > : --
: > : ronshrine
: >
: >
: >