Archived from groups: microsoft.public.windowsxp.print_fax (
More info?)
I've been in an endless loop with symantec tech support, trying to get them
to recognize what appears to be an installation bug in early versions of
Systemworks 2005 (I bought it as soon as it hit amazon.com to try to repair a
persistent XP problem -- it didn't). It would help me to know if anyone on
this thread who has Systemworks 2005 sees, when they run LiveUpdate, GoBack
listed as one of the programs LiveUpdate expects to update. It's not on the
list with my build, and therefore LiveUpdate doesn't look for updates, but
the people at Symantec tech support seem unable to understand this and keep
asking me to do things which don't fix the problem. A screen shot of a
Systemworks 2005 LiveUpdate that shows GoBack listed among the updateable
programs would help a lot in getting them to fix my problem, which they could
do if they did a clean install of a later build of Systemworks 2005 than I
have on my machine.
Thanks,
David
"Russ Valentine [MVP-Outlook]" wrote:
> FWIW, Symantec seems to have a unique knack for disabling Windows XP fax
> with a great deal of its software.
> --
> Russ Valentine
> [MVP-Outlook]
> "Barbara" <Barbara@discussions.microsoft.com> wrote in message
> news:350DDD13-E07C-4DB3-B9FA-9D1240A3F899@microsoft.com...
> > Checking my log (after running your ini file) it did not show the entries
> > that restarted the computer, it would only show the entries I cancelled
> > when
> > the machine restarted and try to redial the number. Being the person I
> > am,
> > I messed with a couple more options. I turned off the machine debug
> > manager
> > and changed zone alarm to allow the fax to act as a server, and guess
> > what,
> > my fax now works. Today hopefully I'll find another job I can apply for
> > to
> > fax to see which option corrected my situation.
> >
> > I also had an update from Norton's GoBack the other day to 4.02....
> >
> > Thank you very much for your time and effort!
> >
> > Barbara
> >
> >
> > "Russ Valentine [MVP-Outlook]" wrote:
> >
> >> That's why these problems are so tough to solve.
> >> No repros.
> >> --
> >> Russ Valentine
> >> [MVP-Outlook]
> >> "Brian Gregory [UK]" <ng@bgdsv.co.uk> wrote in message
> >> news:woSdncOVQoFHkH3cRVnyhw@pipex.net...
> >> > "Russ Valentine [MVP-Outlook]" <russval@mvps.org> wrote in message
> >> > news:ObjYKSq8EHA.2700@TK2MSFTNGP14.phx.gbl...
> >> >> Done.
> >> >
> >> > This is very strange.
> >> > I tried to re-produce what was happening before and I now find FAXes
> >> > are
> >> > sending perfectly every time.
> >> >
> >> > The only thing I can think of is that something else I've upgraded has
> >> > fixed it. e.g. I recently upgraded from Fineprint 5.30 to 5.31. and
> >> > from
> >> > Norton GoBack 4.01 to 4.02.
> >> >
> >> > --
> >> >
> >> > Brian Gregory. (In the UK)
> >> > ng@bgdsv.co.uk
> >> > To email me remove the letter vee.
> >> >
> >>
> >>
> >>
>
>
>