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Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

 

I am having serious problems with my fax since I added SP2 the computer will
not recognise either the Win Fax console on my PC or the external modem on my
Printer /Scanner/ Copier/ Fax.

I need help urgently.

Thanks in advance to whom ever sorts this

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Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

 

I'm sorry but I can't answer your question, stubbo, but I have a question of
my own. I tried to install the fax programme according to the instructions I
found on the website. I did everything and the wizard finished. But when I
went to the accessories and communication part like I was told to do, there
was no fax there at all. Why is that and what do I do?

Thanks
Virgo

Reply to Anonymous

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

 

I do not have the answer for you but a question since it relates to about the
same thing. I am trying to set up to fax and the window asks for the SP2
disc but I have been through my discs that came with my system but there is
no disc of that name. Is there somewhere I can go online and download the
needed information?

"stubbo" wrote:

> I am having serious problems with my fax since I added SP2 the computer will
> not recognise either the Win Fax console on my PC or the external modem on my
> Printer /Scanner/ Copier/ Fax.
>
> I need help urgently.
>
> Thanks in advance to whom ever sorts this

Reply to Anonymous

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

 

If your installation of Windows XP was from a CD, you will be prompted to
insert the CD and may need to browse to the i386 Folder so the installation
routine can find the necessary files. If your installation files are on the
hard drive, you may need to direct the routine to the i386 Folder there. If
you have applied SP1 or SP2, these files may have been moved to a different
folder (ServicePackFiles\i386), and you will need to direct the routine to
that folder.

If your installation was performed by an OEM (original equipment
manufacturer), it will be the responsibility of the OEM to supply those
files. Unfortunately, the installation disks supplied by many OEM's do not
contain the necessary files and you will need to contact the OEM to obtain
them. The fax installation files are not available to download from
Microsoft.

Hal
--
Hal Hostetler, CPBE -- hhh@kvoa.com
Senior Engineer/MIS -- MS MVP-S/U -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"njjw" <njjw@discussions.microsoft.com> wrote in message
news:8AB12065-60F7-4271-BE82-4F30CE3F5D94@microsoft.com...
>I do not have the answer for you but a question since it relates to about
>the
> same thing. I am trying to set up to fax and the window asks for the SP2
> disc but I have been through my discs that came with my system but there
> is
> no disc of that name. Is there somewhere I can go online and download the
> needed information?
>
> "stubbo" wrote:
>
>> I am having serious problems with my fax since I added SP2 the computer
>> will
>> not recognise either the Win Fax console on my PC or the external modem
>> on my
>> Printer /Scanner/ Copier/ Fax.
>>
>> I need help urgently.
>>
>> Thanks in advance to whom ever sorts this

Reply to Anonymous

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

 

Thanks for the information. Was very helpful.
njjw

"Hal Hostetler [MVP-S/U]" wrote:

> If your installation of Windows XP was from a CD, you will be prompted to
> insert the CD and may need to browse to the i386 Folder so the installation
> routine can find the necessary files. If your installation files are on the
> hard drive, you may need to direct the routine to the i386 Folder there. If
> you have applied SP1 or SP2, these files may have been moved to a different
> folder (ServicePackFiles\i386), and you will need to direct the routine to
> that folder.
>
> If your installation was performed by an OEM (original equipment
> manufacturer), it will be the responsibility of the OEM to supply those
> files. Unfortunately, the installation disks supplied by many OEM's do not
> contain the necessary files and you will need to contact the OEM to obtain
> them. The fax installation files are not available to download from
> Microsoft.
>
> Hal
> --
> Hal Hostetler, CPBE -- hhh@kvoa.com
> Senior Engineer/MIS -- MS MVP-S/U -- WA7BGX
> http://www.kvoa.com -- "When News breaks, we fix it!"
> KVOA Television, Tucson, AZ. NBC Channel 4
> Still Cadillacin' - www.badnewsbluesband.com
>
> "njjw" <njjw@discussions.microsoft.com> wrote in message
> news:8AB12065-60F7-4271-BE82-4F30CE3F5D94@microsoft.com...
> >I do not have the answer for you but a question since it relates to about
> >the
> > same thing. I am trying to set up to fax and the window asks for the SP2
> > disc but I have been through my discs that came with my system but there
> > is
> > no disc of that name. Is there somewhere I can go online and download the
> > needed information?
> >
> > "stubbo" wrote:
> >
> >> I am having serious problems with my fax since I added SP2 the computer
> >> will
> >> not recognise either the Win Fax console on my PC or the external modem
> >> on my
> >> Printer /Scanner/ Copier/ Fax.
> >>
> >> I need help urgently.
> >>
> >> Thanks in advance to whom ever sorts this
>
>
>

Reply to Anonymous
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